Can't re-enable Touch ID after update to 8.10.36 (81036001)

Same for me.
1Password for Mac 8.10.36 (81036011)
macOS 15.0 Beta (24A5264n)
Safari 1Password extension 2.25.1

@holgr

@Mirv

I'd recommend getting you into our support team and let them look at a diagnostics report. Please use the following steps to create a diagnostic report.

1. Open 1Password.
2. Press Command and comma (Control and comma on Windows). The 1Password Preferences/Settings will open.
3. Select Advanced.
4. Select Send Diagnostics.
5. Select Reveal to locate the report in your Downloads folder.

Attach the diagnostics to an email message addressed to support+forum@1password.com.

• Your forum username: ``

• A link to this thread: https://1password.community/discussion/146201/cant-re-enable-touch-id-after-update-to-8-10-36-81036001#latest

• Please do not post your diagnostic report to the forum. This is for your privacy and security.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

Hm, this behavior is not consistent. This was happening this morning but not later in the afternoon. I guess I'll wait for it to happen again before submitting a diagnostic.

Sounds good @Mirv

Thank you @1P_Tommy, will do that in a bit.

And to add: sometimes I also get the checkbox for my Apple Watch, sometimes I don't. Same behavior though.

And here's the ticket ID:
TPX-25852-432

Thanks!

ref: TPX-25852-432

Quick update here: doing an Settings > Advanced > Reset 1Password was so far enough make Touch ID/Apple Watch unlock work again. Hope it sticks. :) Thank you!

Thanks for the update @holgr

If anything changes please let us know.

After reset 1Password in Settings, Apple Watch unlock still not working, everytime shows "You need to enter your account password before you can use Apple Watch unlock."

1Password for Mac 8.10.36 (81036010)