Question

Can't turn off prompt from "Apple Passwords"

Forum|Forum|1 year ago
October 3, 2024
15 replies
5633 views

I have been using 1Password for years and recently added the new Apple Password app to my Mac. That was a mistake as it is nowhere as good as 1Password, but now I can't get the Apple app to go away and it covers up 1Password, even with 1Cloud passwords turned off. Any idea how I can get rid of Apple Passwords, to at least disable it? Thanks.

https://app.screencast.com/maQtAIEZE1zuQ

1Password Version: Latest update
Extension Version: Latest update
OS Version: 15.0
Browser: Latest

macOS

GreyM1P

1Password Employee

Hi there @ewestland

You can turn this off by following the steps below:

Click the  Apple menu > System Settings...
Choose General > AutoFill & Passwords.
Turn off AutoFill Passwords and Passkeys to disable Apple Passwords autofilling.

Universal Autofill and the 1Password browser extension won't be affected by this change and will continue to work as they did before. :)

— Grey

D

DarthBoots

Hi GreyM1P,

I have tried the above as well as the 1Password desktop app an 1Password extension settings also mention earlier in this thread but I still have the same problem as @@ewestland.

Thanks for your help.

Trevor_1P

1Password Employee

Hi @DarthBoots,

To confirm, are you seeing the prompts specifically in Safari? If so, I'd recommend following the steps in this article:

Turn off the built-in password manager in your browser

If you're still experiencing the issue, could you take a screenshot of what you're seeing and attach it to an email message addressed to support@1password.com?

With your email please include:

- A link to this thread: https://www.1password.community/discussions/1password/cant-turn-off-prompt-from-apple-passwords/82618

- Your forum username: DarthBoots

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!

E

ewestlandAuthor

Thanks for the fast reply. I have already tried that, but the Apple Password still overlaps with the 1Password.

GreyM1P

1Password Employee

@ewestland In which case, try following the steps below:

☞ Turn off the built-in password manager in your browser # If you’re using Safari

You might also need to turn it off in Safari itself as well as at the system level. Give that a go too and let me know if it helps.

E

ewestlandAuthor

I have been using the latest version of 1Password, Chrome, and the 1Password extension. I went into Safari, and it was turned off. I also had already turned it off in the system settings. Once Apple Password has been added to the Applications folder, I don't think Apple allows it to be deleted. Anyway, I still have the same problem and I'm pretty sure Apple doesn't care, so I really appreciate your help with this.

1P_Dave

1Password Employee

@ewestland

Thanks for the reply. Just to clarify, are you seeing the following in Safari or Chrome:

Can you check the following:

Open your browser.
Right-click on the 1Password icon in your browser's toolbar and click Settings.
Make sure that "Make 1Password the default password manager" is turned on.

I look forward to hearing from you.

-Dave

E

ewestlandAuthor

I'm usually good at this stuff, but I can't seem to find "Make 1Password the default password manager" in Settings.

https://youtu.be/jzgMGUqRu6o

1P_Dave

1Password Employee

@ewestland

Thanks for the reply. It looks like you're viewing the Settings page for the desktop app. You'll need to open the settings page for the browser extension instead:

Open your browser.
Right-click on the 1Password icon in your browser's toolbar and click Settings.
Make sure that "Make 1Password the default password manager" is turned on.

-Dave

E

ewestlandAuthor

Thanks, Dave. I opened up the browser settings and it was already set to default.

1P_Dave

1Password Employee

@ewestland

Thanks for confirming that. Can you check to see if you've installed the "iCloud Passwords" extension in Chrome? You can check by accessing this page in Chrome: chrome://extensions/

If you have then remove it: Install and manage extensions - Chrome Web Store Help

If you don't see "iCloud Passwords" installed in Chrome then are you seeing the same "Enable Password AutoFill" menu in Safari?

-Dave