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February 1, 2024
Question

[chase.com] - Filling isn't working

  • February 1, 2024
  • 77 replies
  • 4008 views

I have looked at all the suggestions on the web and I noticed this issue was described in a post and it also mentioned Remote Access the post was closed saying Remote access was fixed but I saw no remedy for the Mac issue this is the reason I was going to switch to NordPass but after looked at that I decided to stay with 1Password I very much would like to have this feature working does anyone have an answer to this issue ?


1Password Version: 8.10.24
Extension Version: 2.20.0
OS Version: Sonoma 14.3
Browser: Chrome

77 replies

May 25, 2024

Just a note that I've just tried logging in on the top-level page, and I was able to use 1Password successfully. (I wonder if it's because the login fields aren't rendered in a popup.)

skyisthelimit
May 26, 2024

I've been having problems with chase.com since forever. I am talking years. Using Safari on MacOS. It manifests in several ways: at times it doesn't recognize that I am on chase.com (I don't have a favorite) so nothing is offered; at times it recognizes it's chase yet when I click on the dropdown to auto-fill nothing happens; and at times it would only fill in either the username or the password only. It never works properly on first run. 9/10 times, it works properly after a refresh.

May 31, 2024

Any updates here @Alvin_L_1P ? It's still happening for me.

June 3, 2024

Having the same issue with chase.com as well.

June 3, 2024

Following up on this request as it's still happening for my users.

June 3, 2024

same

Alvin_L_1P
1Password Employee
June 3, 2024

Hey everyone!

I apologize for the ongoing issue. Our team is actively working on a fix which should be released in the near future.

There is an issue on https://secure.chase.com where 1Password in the browser is having trouble auto-filling properly. In the meantime, you should be able to autofill your logins If you navigate directly to https://www.chase.com/

-Alvin

June 4, 2024

Filling not working for me on chase.com or any related specific securenn.chase.com w/ either Safari or Chrome for macOS Sonoma 14.5. No issues with other websites. At Chase.com, 1PW presents choices for my various Chase logins, but won't fill any of them.

June 4, 2024

+1 to the issue still being present when accessing https://www.chase.com/

scottrbaxter
June 7, 2024

Still have to copy/paste from the app - 1P still does not work with chase.com... hopefully they find a solution soon!