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March 12, 2022
Question

Chrome Version 100.0.4896.30 (Official Build) beta won't verify

  • March 12, 2022
  • 34 replies
  • 1146 views

I'm using the beta channel of Google Chrome and an update that came through during a Chrome restart today (seems it was made available yesterday) broke 1Password. I am constantly getting the message that 1Password can't verify the browser. I've quit 1Password completely, quit Chrome completely, rebooted computer numerous times, etc. Nothing is helping.


1Password Version: 7.9.2
Extension Version: 2.3.0
OS Version: MacOS 12.2.1

34 replies

Jack_P_1P
1Password Employee
March 15, 2022

Glad to hear @MrPunkin!

Jack

March 17, 2022

I'm on Mac Chrome "Chrome is up to date Version 99.0.4844.74 (Official Build) (x86_64)" and 1Password extension "1Password 7 Version 7.9.3 (70903003) 1Password Store" gives me the "Chrome has an update error". What can I do to fix?

March 17, 2022

That’s the same extension I use as well and it’s working with the updated app for me.

March 17, 2022

1Password is broken on Chrome (as described above) and also on Safari 15.4. The 1Pw lock icon appears in form fields. Clicking on "Unlock 1Password" does nothing (same for clicking on the 1Pw icon in the Safari Toolbar.

Jack_P_1P
1Password Employee
March 17, 2022

Hi folks,

Thanks for all of your questions!

@tyrion2016:

Does restarting the 1Password Extension Helper improve your state of play? (Help > Troubleshooting > Restart 1Password Extension Helper) Let me know, and if that doesn't work I can dig in further with you!

@Philipp238:

To confirm, are you using 1Password 7, or 1Password 6? If you're using 1Password 7, and have updated to version 7.9.3 or later, follow the steps I provided above to restart the 1Password Extension Helper, and let me know if that improves your state of play!

Jack

March 17, 2022

@Jack_P_1P Yes, that fixed it! Thank you.

Another question: which of these extensions do I need?

Jack_P_1P
1Password Employee
March 17, 2022

Hey @tyrion2016:

Glad to hear that sorted it out! The extension on the left in your screenshot is the 1Password classic extension. It integrates directly with the 1Password app, and supports standalone vaults. The extension on the right is our newer 1Password in the browser extension. This extension can operate both independently, or unlock and lock with the 1Password desktop app, and has features like our Masked Email integration, but only supports 1Password.com vaults.

Jack

March 17, 2022

I'm still seeing the issue with 1password 6 and classic extension and the "stable" non-beta version of Chrome. Is there a fix forthcoming or am I missing something to make it all work?

March 17, 2022

@dfresearch I believe Jack split off another thread from this one where they said 1Password 6 is no longer getting updates or active support. I believe you are out of luck without upgrading.

March 17, 2022

Ugh another subscription? Bummer.