Crash when filling in password asking for basic auth with Safari

Forum|Forum|3 years ago
October 1, 2022
12 replies
379 views

1Password 8 seems to crash consistently when being invoked using Command+\ on a website prompting the user for username+password modal (basic authentication).

1Password Version: 8.9.4
Extension Version: 2.3.8
OS Version: macOS 12.6
Browser:_ Safari 16.0
Referrer: forum-search:https://1password.community/search?Search=Crash%20when%20filling%20in%20password%20asking%20for%20basic%20auth%20with%20Safari

macOS

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A

Anonymous

@1P_Dave

1Password for Mac 8.10.4 (81004032) still crashes when authenticating through Safari. Please advise on what the team is doing to address the issue. Thank you.

1P_Dave

1Password Employee

@outletsfax

Thank you for following up. The issues that I referred to back in October are both fixed which means that if 1Password is still crashing on your Mac then you're running into a different issue that we'll need to investigate further. Did you send in a diagnostics report back in December? If you did then can you post the Support ID for the ticket that was generated? It should look like this: [#ABC-12345-678]

Let me know and I can look into the status of your issue. 🙂

-Dave

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