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July 18, 2021
Question

Default "Cmd+\" shortcut has a conflict on macOS Monterey

  • July 18, 2021
  • 42 replies
  • 1606 views

If you change the 1Password pop-up menu shortcut from "Cmd+\" to anything else, then try to set it back or press the "restore old shortcut" icon, you get an alert that it conflicts with a system shortcut. I checked all of my system shortcuts in my system preferences and nothing comes up.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: macOS Monterey Public Beta
Sync Type: Not Provided

ref: dev/apple/issues#5548

42 replies

1P_Tommy
1Password Employee
July 23, 2021

@gradams

I apologize for the late reply. Did you resolve your issue?

October 27, 2021

I have the same problem, but didn't find any CMD+\ in System wide shortcut settings ... :(((

October 28, 2021

@branok:

Does something launch if you use the Cmd+\ shortcut outside of 1Password?

October 31, 2021

There actually has to be a 1Password window open (e.g. visible when CMD+TAB'ing) for CMD+\ to work.
It does not work when only the 1Password helper is active (and unlocked) in the Menubar.

IIRC the 1Password CMD+\ global shortcut always worked. Just as long the 1Pasword helper was active.

To answer your question @ag_ana, nothing launches, when using CMD+\ 'outside' 1Password.

November 3, 2021

@mpepping:

There actually has to be a 1Password window open (e.g. visible when CMD+TAB'ing) for CMD+\ to work.
It does not work when only the 1Password helper is active (and unlocked) in the Menubar.

That's right, by using the shortcut outside of 1Password I wanted to know if something other than 1Password was using it, so thanks for checking :+1:

What keyboard layout are you currently using?

November 3, 2021

Standard default english.

November 3, 2021

@branok:

I can test it for you, but I will need more details: which English is default for you? In my macOS preferences, I see Australian, British, British - PC, Canadian, Irish, U.S. and U.S. International - PC. Thank you!

November 3, 2021

I cannot find how to edit/remove my post, isn't it possible?

November 4, 2021

@branok:

I have removed it for you :+1: We will keep an eye out for this and we will continue investigating, hopefully we will be able to reproduce this.

November 7, 2021

Hi there - just wondering if you were able to find a fix as I'm experiencing this issue as well? Thanks !!