Default "Cmd+\" shortcut has a conflict on macOS Monterey

@ysh4312:

I have heard back from the developers, and I was told that they managed to reproduce the behavior, but that this is unfortunately not fixable. If I hear back with more details I will be happy to post them here :+1:

Thanks @ag_ana - would love to know if you find a fix as it's a shortcut I was using everyday since the early days of 1password!

Way back when, I recall that something, I think Safari, already used Cmd-\ . As a result, I changed my default keystroke to Ctrl-. Of course, if you are really used to Cmd-\ , having to change it is a poor solution. Really, we need to know why the problem is not fixable, has Monterey actually introduced a new keyboard shortcut.

@ysh4312:

We will be happy to post back here should there be any updates in the future :+1:

@danco,

It is claimed by the OS as in-use on a stock install with no 3rd party applications other than the one i'm running to test register the shortcut.

"in-use" by what??? :-O nothing is hanged on this shortcut, nothing is executed ... apple doesn't respond, I expect. :(

@branok,

Unfortunately the public API that lets us get a listing of in-use global keyboard shortcuts doesn't have any information about what app or process has claimed it. There are only 3 values for each hot key: the key itself, the modifiers (command, control, option, shift) and whether or not its enabled. I don't think there are material flaws in the logic we're using to check this state, but this API call is what we're using to verify that you're not trying to assign an in-use keyboard shortcut: https://github.com/agilebits/shortcutrecorder/blob/master/Framework/Source/SRValidator.m#L73

For the many years I've used 1Password, I have ⌘\ set to "Show 1Password" and ⌘⌥\ set to "Fill Login or Show 1Password". This is the reverse of the defaults, so when setting up on a new computer or clean install, I would go into the 1Password preferences, clear the default shortcuts, and then set them to my preference.

I recently set up a new computer running MacOS 12 Monterey and went to do the same thing. However, after clearing the defaults, when trying to set "Show 1Password" to ⌘\, MacOS gives the following error:

The key combination ⌘\ can't be used!
The key combination "Command + \" can't be used because it's already used by a system-wide keyboard shortcut. (If you really want to use this key combination, most shortcuts can be changed in the Keyboard & Mouse panel in System Preferences.)

It's bizarre, because as far as I can tell this is not a system-wide shortcut. I haven't found anywhere that it does anything (always gives a 'no' beep when I press it), and I've gone through everything in the Keyboard system preference pane and it doesn't appear there either. Furthermore, it's clearly possible to set this as a shortcut, as the default 1Password installation had ⌘\ assigned to "Fill Login or Show 1Password". I've not been able to find any reference or solution to this issue, except for https://apple.stackexchange.com/questions/430314/cant-assign-normal-keyboard-shortcuts-on-monterey-because-its-already-used-by/430526#430526. That was solved by editing the plist file directly.

I was wondering if there is a defaults command I could use to restore the ⌘\ shortcut to "Show 1Password". I notice the 1Password preference file (com.agilebits.onepassword7.plist) contains the keys ShortcutRecorder BrowserActivation and ShortcutRecorder GlobalActivation, but I'm not sure if those are the correct ones to edit, and what values I need if so.

Any help with this would be hugely appreciated. I have a decade or more of muscle memory pressing ⌘\ to activate 1Password, and it's driving me crazy constantly getting beeped at when I do so!

1Password Version: 7.9.1
Extension Version: 7.9.1
OS Version: MacOS 12.0.1

A quick follow-up… It seems that this is a 1Password issue (even if 1Password might not be the only app with it). After further experimentation I found that I can easily assign the ⌘\ shortcut in the System Preferences Keyboard pane and in the preferences for Pastebot:

So it's something specific in 1Password (on MacOS 12?) that's triggering the warning and preventing setting the ⌘\ shortcut.

Hi @"Jolin Warren"!

Our developers recently looked at this too, and it seems like something in Monterey is preventing this from working. I am not sure why Pastebot would behave differently, but you can see what our developers wrote about this https://1password.community/discussion/comment/618948/#Comment_618948.