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August 12, 2022
Question

FaceID not available in IOS Safari Extension (version8)

  • August 12, 2022
  • 35 replies
  • 2980 views



https://1password.community/discussion/comment/662954/#Comment_662954

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In 1Password 8 I don’t seem to be able to use FaceID anymore to log in with the safari extension. Am I missing something or is this not possible anymore? Pretty annoying to be honest.

FaceID is enabled and I can use it in the 1 Password app itself.

35 replies

August 15, 2022

I have the same problem, this makes the extension really cumbersome and annoying to use... It feels like a step backwards. Am I missing something?

September 27, 2022

This is very annoying. 1Password, please fix ASAP.

October 15, 2022

I thought I was getting insane when I lost this too. Are we the only ones that is missing this? I’m even on 1Password 8 beta via Testflight to get the latest beta releases is it comes and so far, no FaceID support yet!

BKrnk
October 15, 2022

I had the same problem. I was able to fix it. Deactivate the Extension in safari. Reboot your phone. And activate again + login in the extension.

But yes seems like a bug and is really annoying.

Currently I am using the following version:

October 16, 2022

hello. same problem. disabling the extension reboot.. and re-enabling didn't change anything for me.

October 18, 2022

Same issue. No Face ID for logging into safari extensions on iOS 16

DenalB
October 18, 2022

Same problem here ... 🤔

October 19, 2022

Same issue here. I tried @BKrnk's suggested workaround and it does nothing. This seems like a pretty serious regression.

October 19, 2022

After upgrading the macOS version and even installing the safari extensionI thought that all the negative feedback was a tempest in a teacup. There are a bunch of regressions on the mac version too, but they're worth some of the improved safety and better UI conveniences. So I thought it was just people not liking change. But, wow, this is an absolute train wreck. And this bug has been open since august? The app is unusable! Autofill doesn't work and half the time it prompts me for my full passphrase and still doesn't work. An absolutely embarrassing display.

I'm back on 7 now, and I've just left a 1-star review on the app store in the hopes that I can warn others away from accidentally upgrading. This level of incompetence makes me worried that I might get locked out of my accounts on my iPhone entirely if I don't have some kind of non-1password backup.

1Password Employee
October 19, 2022

Hi folks,

With the latest iOS 16 update, 1Password has temporarily turned off Touch ID and Face ID in Safari due to changes in the user flow and experience. Biometric sign-in across all other devices and browsers other than Safari will remain the same. 1Password understands the importance of biometrics, namely the security and convenience it offers our customers. We would like to bring back this feature one day and are working closely with our partners at Apple to figure out how to make that happen.

There are changes coming in iOS 16.1 which will allow our Safari Web Extension to work directly with the native APIs for biometrics. We're actively working on adapting the extension to use those new APIs, but it won't be possible until after iOS 16.1 is released.

Ben