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May 20, 2023
Question

Failed to open the GUI in Nightly

  • May 20, 2023
  • 29 replies
  • 859 views

The 1Password window can't be rendered properly in Nightly revision 81007023. Besides, no SSH authorization window showed up when attempting to access the SSH key, and thus produced the “agent refused operation” error.

Note that I have rebooted my machine and restarted 1Password for numerous times. I also have checked my firewalls and network configuration and neither proxy nor 1Password-related firewall rules are set.

Extension

Quick Access

Window (no window shown)

Log

The full log can be seen at https://gist.github.com/pan93412/5484ce7f8776da31ed63a0bba05455de.

Logs with only ERRORs:


ERROR 2023-05-20T06:27:30.743 tokio-runtime-worker(ThreadId(2)) [1P:/Users/builder/builds/TV8RnrwU/0/dev/core/core/ssh/op-agent-controller/src/desktop.rs:447] PathNotFoundERROR 2023-05-20T06:28:57.854 tokio-runtime-worker(ThreadId(6)) [1P:foundation/op-proxy/src/apple.rs:302] failed to perform PAC setup (PacDownloadTerminated(failed to download PAC script: 無法完成作業。(NSURLErrorDomain錯誤-1003 。))), the proxy will be unavailable
ERROR 2023-05-20T06:28:57.866 tokio-runtime-worker(ThreadId(1)) [1P:native-messaging/op-native-core-integration/src/connection_handler.rs:37] Dropping connection with b5x due to error handling outgoing message: EndConnection


1Password Version: Nightly (rev. 81007023)
Extension Version: 2.10.0
OS Version: macOS 13.4
Browser: Arc 0.14.0 (38955)

29 replies

1P_Tommy
1Password Employee
May 23, 2023

@cjbulow

Thanks I'll ping someone on the team to look at this further. Would you mind emailing us at support@1password.com so we can get a direct dialogue going and connect the dots if needed. If you'd be so kind as to include the error you saw above in the message? That's if I don't get to your message before my colleagues.

Include the URL https://1password.community/discussion/comment/686742#Comment_686742 and your username cjbulow

snozdop
May 23, 2023

@cjbulow It seems your issue with the JavaScript error is a different one to the empty or non-appearing app windows others have experienced in this thread, so probably a different resolution is required.

cjbulow
May 23, 2023

@snozdop The same problem occurred as others posted hereabouts, the same reverting to beta solution was used until today. An attempt to use the latest nightly NOW gives this error. Not before.

cjbulow
May 23, 2023

@1P_Tommy And done; thanks man.

May 24, 2023

I switched back to nightly. Didn't get any problem.
Thanks for fixing the issue.
macOS: 13.4 (22F66)
1Password : 81007031, canal NIGHTLY

1P_Dave
1Password Employee
May 24, 2023

@cjbulow

Thank you for sending in the email, please continue the conversation with Tommy there.

ref: ITP-12474-977

@ddr1P

I'm happy that everything is working for you now. 🙂

-Dave

1P_Tommy
1Password Employee
May 24, 2023

The issue reported by @cjbulow should be resolved in the latest nightly. (32)

cjbulow
May 24, 2023

Hi @1P_Tommy the previous error hasn’t come back and I’m now running Nightly 32 successfully. Thanks to everyone for getting this fixed so quickly.

1P_Dave
1Password Employee
May 25, 2023

@cjbulow

Thank you for the update, I'm glad that all is well now. 🙂

-Dave