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January 24, 2024

Feature Request: 1Password Access after Death, Legacy Contacts

  • January 24, 2024
  • 150 replies
  • 17576 views

I am not planning to die anytime soon, but sometimes things happen.

Beyond securing my 1Password details in an Escrow account, or with a lawyer, or in a bank lockbox, does 1Password offer any means of allowing one or more designated member of the 1Password Families account to access the 1Password account in case of the primary owner's passing?

Apple now offers the ability to add one or more https://support.apple.com/en-us/102631 so that in case of your untimely demise, an Access Key and a Death Certificate allows Apple to grant the holder of both of these to get a new Apple ID that has access to your Apple ID Account.

It may be something 1Password wants to consider, though I realize that reviewing Death Certificates may not be on the high list of priorities for the team!


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Pinned Reply By 1P_Dave

Hello folks, 

It’s been a little while since our last update in this thread, and I just wanted to pop in to say that we’re still here and paying close attention to all the feedback being shared. While we don’t have anything new to share about an emergency access feature right now, please know that the feedback and discussion here aren’t going unnoticed.

With 1Password’s end-to-end encryption, there’s no simple “add a recovery email” solution: access requires the keys to unlock your account, and 1Password doesn’t have them. Securely storing those keys on behalf of customers would introduce significant risk and responsibility, so an emergency access feature needs an intuitive way to securely share or safeguard the necessary keys without compromising the security guarantees people rely on.

For the time being, we’ve published guidance for estate planning using 1Password’s current features: The complete guide to digital estate planning

For those exploring how 1Password’s existing features might fit into an emergency-access plan, one possible approach is to generate a recovery code and share it with a trusted family member who may need access in an emergency, and account for any two-factor authentication by making the authenticator app or physical security key available to that person as well. The recovery code should be stored securely, such as in the trusted family member’s 1Password vault or another location they can access independently: Generate and use recovery codes

To make this plan work, you’ll need to also set up your email account provider’s emergency-access or legacy-contact feature so the trusted person can access the email account associated with your 1Password account. Without access to that email account, they won’t be able to use the recovery code. It also prevents premature use of the recovery code, since someone with your recovery code cannot complete recovery without also entering a verification code that is sent to your email address.

I know this isn’t the most elegant solution, and the feature request for a built-in legacy manager or emergency access feature in 1Password remains open. For now, as the simplest option, we recommend storing your Emergency Kit alongside with your will in a secure place, along with clear instructions on how to use it for your executor or trusted contact.

-Dave

150 replies

1P_Tommy
1Password Employee
1Password Employee
March 12, 2024

@glowndes

When you set up 2FA authenticator app there is a "can't scan code" a string of characters beside the QR code for the 2FA app. You can print that and include it on the kit. I typically write mine on the back of the Emergency Kit with the date and what the code is for.

1P_Tommy
1Password Employee
1Password Employee
March 12, 2024

Thank you both. I've shared your comments with the team.

ref: PB-38664805

March 12, 2024

@1P_Tommy

Do you understand that what you are suggesting completely makes the whole point of storing passwords in 1Password a complete waste. What happens if someone manages to find that piece of paper who shouldn’t have access to it?

I might as well just have a notebook with all my passwords in it.

1P_Tommy
1Password Employee
1Password Employee
March 12, 2024

Some of our users provide 1/2 of the password to another family member and another half to another family member.

The use of the Emergency Kit is the only available option. Feel free to look around the community. You'll see varied suggestions from many folks here in the community. As with any important or legal document, you must take appropriate safeguards to ensure its safety. I lock mine behind a safe door, and only I know the combination, too. In the event of my demise, my heirs will need to access it. Outside of that, I also have it stored in a bank safety deposit box for disaster preparedness.

It should never be left out in the open for anyone to find.

accordionmelody
March 25, 2024

I believe that Bitwarden has found a good solution here and wanted to make this suggestion available for discussion in the development team.

Bitwarden allows you to define so-called "trusted emergency contacts" via Emergency Access.

They can then request access via their Bitwarden account in an emergency. The trusted emergency contact can then access the grantor's vault after a predefined period of time has elapsed.

During this period, however, the grantor can also cancel this access request (if the request is not permitted and the grantor is still alive, for example).

More information: https://bitwarden.com/help/emergency-access/

I am curious to see whether we will soon see another option from 1Password. It has already been announced here and there that this topic is already being discussed internally.

1P_Tommy
1Password Employee
1Password Employee
March 26, 2024

@accordionmelody

Topics like this are always open to discussion amongst the team. That does not necessarily translate to active work on any project. That said, I am but a single person in this large machine. There are many areas that my travels do not take me each day. We are aware of various methods and the team always looks at possibilities. Thank you for sharing.

April 10, 2024

@1P_Tommy

To your suggestion about locking it in a safe. You mentioned that you are the only one with the combination. I certainly hope that your family will be able to crack it open….

1P_Tommy
1Password Employee
1Password Employee
April 10, 2024

Yep, the local lock smith is a friend of the family. :)

April 19, 2024

Just want to add my 2cents. I think this is a crucial feature. Currently I stored my emergency kit with a service that encrypts it when I don't respond two an email in X days. But I'd rather have my password manager handle this than relying on another tool (which might not be around anymore when it's needed).

1P_Tommy
1Password Employee
1Password Employee
April 19, 2024

Thanks @pxlrbt I'll let the team know this is a concern you'd like addressed.

ref: PB-39375148