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January 24, 2024

Feature Request: 1Password Access after Death, Legacy Contacts

  • January 24, 2024
  • 150 replies
  • 17576 views

I am not planning to die anytime soon, but sometimes things happen.

Beyond securing my 1Password details in an Escrow account, or with a lawyer, or in a bank lockbox, does 1Password offer any means of allowing one or more designated member of the 1Password Families account to access the 1Password account in case of the primary owner's passing?

Apple now offers the ability to add one or more https://support.apple.com/en-us/102631 so that in case of your untimely demise, an Access Key and a Death Certificate allows Apple to grant the holder of both of these to get a new Apple ID that has access to your Apple ID Account.

It may be something 1Password wants to consider, though I realize that reviewing Death Certificates may not be on the high list of priorities for the team!


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Pinned Reply By 1P_Dave

Hello folks, 

It’s been a little while since our last update in this thread, and I just wanted to pop in to say that we’re still here and paying close attention to all the feedback being shared. While we don’t have anything new to share about an emergency access feature right now, please know that the feedback and discussion here aren’t going unnoticed.

With 1Password’s end-to-end encryption, there’s no simple “add a recovery email” solution: access requires the keys to unlock your account, and 1Password doesn’t have them. Securely storing those keys on behalf of customers would introduce significant risk and responsibility, so an emergency access feature needs an intuitive way to securely share or safeguard the necessary keys without compromising the security guarantees people rely on.

For the time being, we’ve published guidance for estate planning using 1Password’s current features: The complete guide to digital estate planning

For those exploring how 1Password’s existing features might fit into an emergency-access plan, one possible approach is to generate a recovery code and share it with a trusted family member who may need access in an emergency, and account for any two-factor authentication by making the authenticator app or physical security key available to that person as well. The recovery code should be stored securely, such as in the trusted family member’s 1Password vault or another location they can access independently: Generate and use recovery codes

To make this plan work, you’ll need to also set up your email account provider’s emergency-access or legacy-contact feature so the trusted person can access the email account associated with your 1Password account. Without access to that email account, they won’t be able to use the recovery code. It also prevents premature use of the recovery code, since someone with your recovery code cannot complete recovery without also entering a verification code that is sent to your email address.

I know this isn’t the most elegant solution, and the feature request for a built-in legacy manager or emergency access feature in 1Password remains open. For now, as the simplest option, we recommend storing your Emergency Kit alongside with your will in a secure place, along with clear instructions on how to use it for your executor or trusted contact.

-Dave

150 replies

April 21, 2024

Add me to the list. I have the stand-alone paid app, not a membership. I was hoping a membership would include a legacy feature. If 1Password competitors can do it...

1P_Tommy
1Password Employee
1Password Employee
April 23, 2024

@cchuck

Did you see one of our latest beta announcements? Does it help you? https://1password.community/discussion/145445/recovery-codes-for-individuals-beta#latest

amertner
April 23, 2024

Add me to the list of people who’d like this.

My preferred solution would be to provide an email address that I can share with my heirs, along with instructions on what to do once I’m dead: send an email to the address with a predefined code in it.

When this happens, it should notify me that an heir is asking for access to my account, and give me a configurable time period in which to object, maybe 48 hours. If I don’t do that, they get access to data that allows them to access my 1password account.

1P_Tommy
1Password Employee
1Password Employee
April 23, 2024

@amertner

Does my posting above yours on account recovery help? Here's the link again.

https://1password.community/discussion/145445/recovery-codes-for-individuals-beta#latest

amertner
April 23, 2024

@1P_Tommy Unfortunately, it doesn’t. The crux is this sentence: “ Once created, make sure to store the code in a safe and accessible place outside of this account”

Where should I store it? I don’t have a safe deposit box, and I tend to use 1Password to store my confidential stuff. A mechanism to release it to the right people after I’m gone is the part that’s missing for me.

1P_Tommy
1Password Employee
1Password Employee
April 24, 2024

Gotcha. I'll get that portion before the team. Thanks for clarification.

May 1, 2024

Emergency access is a huge glaring need. Please add this feature. I switched to 1Password from LogMeOnce for good reasons LMO was glitchy and has a clunky user interface. 1Password is so much better, EXCEPT I'm seriously missing the Emergency Access feature. Obviously a lot of users and potential users agree. Please get this done.

1P_Tommy
1Password Employee
1Password Employee
May 2, 2024

Thanks for the feedback @HudsonOH and welcome to the community.

ref: PB-39571460

May 7, 2024

I have just moved from Bitwarden to 1Password. I find that 1Password is just a little more "polished". The emergency access in Bitwarden, previously mentioned by nNfEfRtqUHrmDWYdocjh is something that did give me some peace of mind. I don't need to rehash the points already made on this string - suffice it to say, printing the Emergency Kit for someone to find after my death poses too many obstacles.

At $10 per year, I can hang on to Bitwarden for this functionality, and then just have my 1Password credentials within Bitwarden.

1P_Tommy
1Password Employee
1Password Employee
May 9, 2024

Thanks @GSK I've shared your comments with the team.

ref: PB-39719592