File picker not opening when adding files or exporting items [Known Issue]

I have the same problem on Linux Mint 21.3, also with 1Password 8.10.34.

Hi @1stein and @Dave47! Thanks for reaching out to let us know that exporting isn't working on 8.10.34. Could you both email in to support+forum@1password.com with a diagnostics report from 1Password, so we can look into this further?

• How to send a 1Password diagnostics report

With your email please include:

• A link to this thread: https://1password.community/discussion/146177/exports-on-linux-dont-work
• Your forum username.

Once you get a response with a Support ID, please post that number here so we can connect the dots. Thanks!

Diagnostics report submitted. Support ID is LQZ-46456-293.

This is not limited to exports. It seems that all file dialogs are broken. You cannot import SSH Keys. You cannot attach files. In the logs I see:
plasmashell[21108]: [21108:0618/172144.113244:ERROR:select_file_dialog_linux_portal.cc(760)] Portal returned error: org.freedesktop.DBus.Error.AccessDenied: Portal operation not allowed: Unable to open /proc/21108/root

@Dave47, @1stein, and @jritzerfeld

Thank you for the reports. Our development team is aware of an issue where the 1Password desktop app will fail to open the file picker on Linux systems. While I can't provide a timeline on when the issue will be resolved, this is something that the team is actively looking into.

For the time being, if you'd like to export your data or perform any action that requires the file picker, you can use 1Password on a Windows or Mac device if you have one available. I'm sorry for the inconvenience.

-Dave

ref: dev/core/core#30360

When trying to add a file to an existing object or when trying to update an icon for an entry, clicking on the menu item that should open up a file chooser doesn't bring up a file chooser dialog or window.

This happens on Fedora 40 with KDE Plasma 6.1 (Wayland) and Debian 12 with GNOME (both X11 and Wayland). I don't other Linux distros to test this with at the moment.

1Password Version: 8.10.34
Extension Version: Not Provided
OS Version: Fedora 40, Debian 12
Browser: Firefox

@theqlp

I've merged your post into the existing thread for the issue. Please see my post here for details.

Our developers continue to investigate the issue with the goal of releasing a fix as soon as possible. I'm sorry for the inconvenience.

-Dave

Hi @1stein, @Dave47 @jritzerfeld, @theqlp,

Our team has released a fix for this issue. It is currently in the nightly edge version of 1Password for Linux. You can learn how to install the nightly version here.

As a note for Fedora users there are a few extra steps needed to set the appropriate settings in Fedora. Here are the instructions from our developers:

Some 1Password functionality will not work if Yama's ptrace_scope value is set to 0. Execute the following in your terminal to set ptrace_scope to 1, which will impose some security restrictions system-wide. You will have to restart 1Password to get it to detect the new setting.

Temporarily (until next reboot)


sudo sysctl -w kernel.yama.ptrace_scope=1


Permanently


echo "kernel.yama.ptrace_scope=1" | sudo tee -a /etc/sysctl.d/99-ptrace-scope.conf
sudo sysctl --system


If you are not a Fedora user you can skip the above Yama commands.

Let us know if you are able to open the file picker again after updating to the latest nightly.

Same issue here with the following config:


$ 1password --version
8.10.34
$ uname -a
Linux ... 6.5.0-41-generic #41~22.04.2-Ubuntu SMP PREEMPT_DYNAMIC Mon Jun 3 11:32:55 UTC 2 x86_64 x86_64 x86_64 GNU/Linux


Hi,

I tried to attach a file to one of my items, but "attach a file" doesn't open anything.

1Password Version: 8.10.34 (81034040)
Extension Version: Not Provided
OS Version: Debian 12
Browser: Not Provided