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June 27, 2023
Question

getting message: "some changes could not be synced with other devices:?

  • June 27, 2023
  • 48 replies
  • 7119 views

Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . . I get the message on my laptop . . . thanks.

48 replies

June 27, 2023

Same here...got latest update 8.10.8 and it started..also browser extension stopped working. Won't read the pw from desktop app. Just started with 8.10.8.

June 28, 2023

I have the same problem, it keeps showing that it can't sync, but the network connection is normal, the previous nigthly 8.10.8 version also has this problem, back to the stable version, now upgrade to 8.10.8 still have this problem

June 28, 2023

I have the same bug and when I click on Offline Items in the left menu it shows me two items I deleted months ago

June 28, 2023

Seems like a duplicate of https://1password.community/discussion/140803/offline-items-how-do-i-remove-remediate-them/
Seems to be an issue with all desktop versions (Win+Linux+Mac).
Apparently this bug got out of the beta and arrived into production.

June 29, 2023

Hello,

I am not from the 1P team.

Meanwhile, you can rollback to the previous stable (Production) version: 8.10.7
The 1Password installer version 8.10.7 is available https://downloads.1password.com/win/1PasswordSetup-8.10.7.exe (official link - digitally signed version).

Procedure to rollback:
1- uninstall the current version
2- install using the 8.10.7 installer provided
3- go to Settings > Advanced then Uncheck the box for the automatic updates

July 1, 2023

I likewise am getting this message on my iPad Pro

July 2, 2023

+1. Same message for me.

July 2, 2023

Just updated windows desktop to 1Password for Windows 8.10.8 (81008047). Having the same issue.

July 3, 2023

I keep getting the message "Some changes could not be synced with your other devices". It does appear to be syncing on according to the logs, but the interface says 1password is offline in both my browser and app. The "offline" status stops me from creating new entries because it says I'm offline .... which I have to do on my laptop instead.

I've only noticed this since the latest update. How can I fix this or is this a bug with hte latest version of the app and browser plugin?


1Password Version: 8.10.8
Extension Version: 2.12.0
OS Version: Windows 11
Browser: Chrome

July 3, 2023

I've seen the issue on Windows 10 and iOS (mobile app), as well as reports on Macs. Something is wrong across the board :-/

Either it is a bug, or a poorly designed "new feature"