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June 27, 2023
Question

getting message: "some changes could not be synced with other devices:?

  • June 27, 2023
  • 48 replies
  • 7119 views

Don't understand why I am getting this message?? What does it mean and how did it happen?. I have 1Password installed on my laptop and Android phone and on my husband's laptop and Android phone . . . I get the message on my laptop . . . thanks.

48 replies

July 4, 2023

Same here with 8.10.8 on iOS.

oldmankit
July 5, 2023

I've also just noticed this. In the "Offline items" list it's showing things which haven't been modified for a year (as well as some items which are recently modified), so I don't know why I'm suddenly seeing this message now.

July 5, 2023

I'm getting this too on my iPhone and iPad. macOS seems unaffected.It's a single item that hasn't been changed in about 8 months.

July 5, 2023

I'm seeing the same message. following...

July 6, 2023

I'm getting this too on my iPhone and iPad. macOS seems unaffected.It's a single item that hasn't been changed in about 8 months.
* I updated the item and the update appears to be syncing.
* I copied the information to a new item, verified the new version had replicated, then tried 'Delete Permanently" on the 'Items with Offline Changes'. The item is still there.
* I tried 'Edit' on the offline item, and it does appear to save changes. However what I really want is to delete or archive it, but I can't.
* Next I tried 'Restore Item'. It disappeared from the list and I had a perpetually revolving prompt, but when I went back to 'All Items' then click the 'Items with Offline Changes it was back again.
* I tried the Web version of 1Password, however the Offline Item is not there and can't be searched.

So - I started again on a different iOS device. Strangely, the one 'Items with Offline Changes' is a different item from the one I was seeing on my iPhone and iPad.

  • It's dated October 2022, yet I updated it only a few days ago.
  • I updated the 'real' version of this item and it's updating fine across all my devices. Yet while this one iOS device can see those updates, it keeps popping up the warning of 'Items with Offline Changes.'

I'm happy the app is basically working OK, but these 'Offline' alerts are a nuisance, especially as they don't seem to be relevant to relate to

July 6, 2023

I'm getting this too on my iPhone and iPad. macOS seems unaffected.It's a single item that hasn't been changed in about 8 months.
* I updated the item and the update appears to be syncing.
* I copied the information to a new item, verified the new version had replicated, then tried 'Delete Permanently" on the 'Items with Offline Changes'. The item is still there.
* I tried 'Edit' on the offline item, and it does appear to save changes. However what I really want is to delete or archive it, but I can't.
* Next I tried 'Restore Item'. It disappeared from the list and I had a perpetually revolving prompt, but when I went back to 'All Items' then click the 'Items with Offline Changes it was back again.
* I tried the Web version of 1Password, however the Offline Item is not there and can't be searched.

So - I started again on a different iOS device. Strangely, the one 'Items with Offline Changes' is a different item from the one I was seeing on my iPhone and iPad.

  • It's dated October 2022, yet I updated it only a few days ago.
  • I updated the 'real' version of this item and it's updating fine across all my devices. Yet while this one iOS device can see those updates, it keeps popping up the warning of 'Items with Offline Changes.'

I'm happy the app is basically working OK, but these 'Offline' alerts are a nuisance, especially as they don't seem to be relevant.

July 6, 2023

I have the same and it's annoying, any feedback?

July 6, 2023

Same problem here.

July 7, 2023

Same, also following.

I imported from lastpass back in March and have been going through changing the credentials on each account. Everything has been synchronizing fine but I got this message today and it's showing 490 items under the "Offline Items" category.

I added a new test account and although that also shows under the "Offline Items" category in the Windows app, i has also synchronized and shows on my mobile phone.

EDIT: The test item I added no longer shows under "Offline Items", it must have synchronized whilst I was writing the post...

July 7, 2023

Same here. A login that hasn’t been updated or changed in nearly 12 months. Displaying twice/replicated twice in items with offline changes not syncing. No problem on macOS. Just on iPhone11pro 1password 8.10.8. iOS 16.3.1

Tried deleting the item but problem persists. Hoping a fix is soon….