Having trouble with a login

Hi @ronen!

Extension Version: Not Provided

What version of the 1Password browser extension are you using, and in which browser?

Hi.

@ronen:

Thank you for the confirmation! Have you tried these instructions already?

https://support.1password.com/create-multi-page-login/

No ....
I will try and report.
Thanks !!!!1

You are welcome! Sounds good, let us know how it goes :+1: :)

I don't see 1P option to save or fill. I already have 1P login in this website.

My Mistake. Sorry - the website preferences was blocked.

Well. Did as you recommended.
a new window appear without 1P pop up password to fill.
I will fill it manually.
Thanks anyway.
Have a gear day.
Ronen

Hey @ronen ,

Please try deleting the current login item entry of that website from your 1Password (but copy the username/password to a temporary location if you don't remember it by heart), then try this:

1. Get to the login page of the website and type in or paste your email address, and save it as a new login.
2. Go past the picture stage and reach the password field. Type in or paste your password, then click the 1Password extension icon in Safari's toolbar and select the grey gear icon on the top right corner, then select "New Login". The save/update prompt should show up.
3. Choose to update the existing login entry so that the password will be added to that login entry.
4. Close the page, then re-open it and try to autofill. If you reach the password field and it is not being autofilled, try clicking the 1Password extension icon in Safari's toolbar and click on "Autofill" there, or press CMD+\ (Command + Backslash) on your keyboard to autofill that field.

Did that work?

Hi.
Sorry but I'm a bit tired from this procedure.
Please see my solution above.
Thanks anyway.