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August 17, 2022
Question

Hundreds of duplicates

  • August 17, 2022
  • 34 replies
  • 2118 views

Made the decision to upgrade to version 8 and immediately regretted it. Probably 80% of my (hundreds of) logins were duplicated with no obvious pattern as to which were duplicated and which were not. And the ones that were duplicated were not duplicated in full, some elements such as associated website were omitted.

Please let me know how to undo this upgrade and remove whatever duplication occurred on the migration.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
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34 replies

August 28, 2022

@1P_Tommy

I see what you are saying. That’s right, in 1P7 the user could select to only show Private or whatever.

Then, that opens a related discussion: why the ability to shows what the use of wants to see (Private, Shared or both) was removed? It was on 1P7. Why not in 1P8? Another bad decision not based on any user preferences!

1P_Tommy
1Password Employee
August 29, 2022

It is possible to show vaults that you wish displayed via collections. This is how I segment my daily driver vaults from estate planning, and the other family members.

Use collections to create custom groups of vaults

September 19, 2022

My workaround is to run P7 duplicate tool on another device still not upgraded to 1P8.
No need to uninstall 1P8 if you can have acces to a second device.
Open the same vault (all items) you just ruined by installing 1P8 in 1P7 and run P7 duplicate tool.
This took care of around 60%-70% of the duplicates.
Th balance.......manual work for a rainy day

September 22, 2022

Similar issues to the rest of you with 1P8. Duplicates at random, unclear why.

SOLUTION as noted above - Had to uninstall the new Safari web browser app and 1P8, then reinstall 1P7, use the Help tools menu to remove those duplicates that were exact duplicates. However, many duplicates showed up of earlier versions of a log in, so I had to use the dates last used/modified information to figure out which was the most current/or oldest in order to manually delete the duplicates. A tedious process but easy.

The new Apple OS update to 12.6 and Safari 16.0 also sems to have been the issue. This happened to me on two separate desktops, and I have only one vault set up and visible. Using OS 12.6 and Safari 16 with the latest versions of 1P8, or 1P7 and the two associated web browsers.

Has anyone noticed the next issue?

I could not get the 1P7 version of the Safari browser extension to work (with SAFARI 16) ie the one labelled as "7.9.6 from 1P 7". It would install, the icon showed up for a second, then vanished from the Safari bar despite several resets, log outs of 1P7.

I had to use the 1P8 version of the Safari browser extension for proper integration, this version is labeleld as" 1P for Safari 2.3.7 from 1P for Safari". This seems to be an issue with SAFARI 16, which just came out. Using 1P7 and the IP for Safari extension, provided the prior easy Safari integration, although the duplicate issue remains for those duplicates I have yet to get to.

I have been using 1P since version 2 and it has been pretty much flawless. This one upgrade has ruined the excellent record so far. Hopefully, they will see the issues and release an update soon. 1P is essential if it works as it used to.

Is there a separate issue with compatibility with the latest Apple system updates to 12.6 and Safari 16 as I appear to have?

Thanks.

September 23, 2022

(I am the original poster for this thread)

I have uninstalled 1P8 and reinstalled 1P7. Under the Help > Tools menu, Clean Up Duplicate Items is displayed but is grayed out, so I cannot actually use the tool. Can you please help me understand why and how to activate it?

Thank you.

1P_Tommy
1Password Employee
September 23, 2022

@briankrock

Make sure select the vault on the 1Password 7 sidebar. If you select all vaults it will be greyed out. This may also help. https://1password.community/discussion/133242/after-upgrade-to-8-80-i-went-from-97-logins-to-over-300-how-fix

January 26, 2023

Is there any plan to port the duplicate scanning tool to 1P8?

andrew_l_1P
1Password Employee
January 26, 2023

Thanks for following up, @lesster. I don't have any new details to share at the moment, but I do recommend this post from my colleague Ben if you haven't already come across it: https://1password.community/discussion/comment/662923/#Comment_662923

If you're experiencing duplicate items I'm happy to work with you to find the best workaround and hopefully understand what caused them so we can avoid it in the future. Let me know. 🙂

April 6, 2023

I'm having to the same issue. Migrated data from 7 to 8 and now almost all my data is duplicate. Some entries created over the last couple of months are not but everything after that is. I know when I first attempted to migrate my data thew installer froze on the pop up window stating it was scanning the data. After 10 minutes I quit the installer, restarted the computer and tried again. This time it completed but now with duplicates.

Please advise!

1P_Dave
1Password Employee
April 6, 2023

@cinefanatic

I'm sorry that you're seeing duplicates after migrating to 1Password 8. I recommend that you email our dedicated migration team at support+forum@1Password.com so that they can take a look and help you get everything sorted out. After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I'll be able to locate your message and make sure it's gotten to the right place. 🙂

-Dave