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August 17, 2022
Question

Hundreds of duplicates

  • August 17, 2022
  • 34 replies
  • 2118 views

Made the decision to upgrade to version 8 and immediately regretted it. Probably 80% of my (hundreds of) logins were duplicated with no obvious pattern as to which were duplicated and which were not. And the ones that were duplicated were not duplicated in full, some elements such as associated website were omitted.

Please let me know how to undo this upgrade and remove whatever duplication occurred on the migration.


1Password Version: Not Provided
Extension Version: Not Provided
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34 replies

April 6, 2023

Thanks Dave. Here's the support ID I received: [#JNE-27537-744]

BTW, looking at your photo, do you ride gravel, mtb, road?

1P_Dave
1Password Employee
April 6, 2023

@cinefanatic

I'm very much an occasional bike rider but when I do go biking it's with a mountain bike and somewhere where I can also go camping. 🙂

Thanks for posting the Support ID, the ticket is with the right team and one of my colleagues will send you an email soon.

-Dave

ref: JNE-27537-744

April 6, 2023

Thanks Dave for the help.

Bikepacking is something I've been curious about for a while but I've been too scattered to commit. Getting into more adventure MTB travel! If you have a moment, feel free to check out my site, mtbover40 [dot] com (not sure if it's proper to post other websites here 🤷🏻).

1P_Dave
1Password Employee
April 11, 2023

Thank you for sharing! 😊

-Dave

April 30, 2023

Still hoping for a solution regarding duplicates - is there one coming in an update soon please ? Many thanks

andrew_l_1P
1Password Employee
May 2, 2023

Hi @Steveo007,

Thanks for following up about this. I'm afraid I don't have any additional updates to share at the moment, but if you're seeing duplicate items in 1Password now, feel free to connect with us via email so we can investigate and suggest appropriate workarounds: support@1Password.com

If you'd like to keep an eye on future updates, you can also check the 1Password Release Notes

Let me know if you have any questions. 🙂

October 20, 2023

Hi-

Same issue, but I didn’t uninstall prior version and have both running on my computer making an even bigger mess. I didn’t want to uninstall the old version bc there were so many dupes in new version (I upgraded to 7 and have ignored it ever since due to this issue!).

1Pass 7 has watchtower which supposedly will remove dupes. I haven’t done it yet because I can’t find the rules under which it operates to identity dupes- does it identify the oldest one and only delete that/those (I have about 5 per login :-/) ?

I haven’t even considered 1Pass 8 given issues with 1Pass 7, but if you have removed even watchtower’s ability to detect dupes I won’t upgrade yet; a very strange choice for an app that creates dupes no?

1P_Dave
1Password Employee
October 20, 2023

Thanks for bumping the thread. 🙂

As of the last update, 8.10.18, you can now see a list of your duplicate items in 1Password 8. Choose “Items with duplicates” in your Watchtower dashboard to see or delete all of your duplicates:

Make sure that you're running the latest version to see the feature. As always, please let us know if you find the tool useful and if you have any suggestions for the team. 🙂

-Dave

October 26, 2023

Finally!! Thanks. It works.

1P_Dave
1Password Employee
October 26, 2023

@soundog

I'm happy that you're finding the new feature useful. 🙂

-Dave