"Import directly from LastPass" pg says install desktop app, choose File > Import, no file menu

I found an Import Passwords button, not in any File menu, but it doesn't have the option to import directly from LastPass, only from unencrypted exports:

Are the instructions mentioned earlier just wrong?

I also am seeing the same issue, the app suggest going to the web, so you log into the web, and it says to import LastPass use the app !!!
Sounds like they have updated the web version, but the app is still not released.
To be honest I'd rather use the app import method (if it exists) so I don't have to download the CSV.

Thanks, appreciate the confirmation.
I'd rather an actual official solution!

Including attachments and not saving an unencrypted pw file on disk are both strong drivers for having direct import as described on that page.

If you do download an unencrypted pw file, I recommend installing Microsoft's SDelete command line tool to get rid of it when you're done.

Does 1Password support ever respond here?
Do they respond to actual support requests?
They haven't responded to mine about this.

Anyone have any news on this?

Hey folks! Thanks for the questions here.

As you may have deduced, we're working on some expanded options for LastPass import - including a built-in importer within the app itself. A link to that workflow went up on our website before the whole thing was quite ready, so I apologize for the understandable confusion this has caused.

For now, the best options are CSV import, or (depending on your level of comfort) our open-source LastPass migration tools on Github.

Here's our up to date instructions on LastPass import.

And we'll keep working on the additional functionality and aim to have that ready for you before too long. 👍

If you encounter any difficult with the import process, by the way, feel free to contact us at support@1Password.com and we'll be there to provide customized help.

Lastly, @lesster asked:

Does 1Password support ever respond here? Do they respond to actual support requests?

We really do our best to respond to every email and every thread in the forum. I know that "we're experiencing unusual call volumes" is kind of a cliché of tech support, but seriously - we're all working flat-out to help folks as quickly as possible (especially given the urgency of helping folks manage their data in the wake of the LP breach).

If you are encountering any issues from here or have further questions, do let us know. We're here for you!

Thanks for replying here, I appreciate it, things were confusing!
Do you have any idea how soon the built-in importer will be available?
Are we talking days, weeks, months, longer?

Just to be clear, for now, when importing from LastPass:
* There's no way to include attachments?
* There's no way to avoid creating an unencrypted LP data file on disk, and it's up to us to deleted it securely?

Hi @lesster 👋 Happy to help!

Do you have any idea how soon the built-in importer will be available?

It's coming along really fast, and will be here soon. Our policy is (in the vast majority of cases) not to share a timeline, but this is definitely on its way. If you have a large number of attachments and so forth to deal with I'd say this feature is likely worth the wait.

To your questions: you're correct - currently the way to import is by using a CSV file, which doesn't include attachments and which is unencrypted. We'll work to bring a better option to you as soon as we can! 🙏

@lesster looks like it's now available.

Does the new direct import from LP released on 2023-01-27 to the Windows app include attachments?

Drat, I wish this were available 2 weeks ago, I spent a lot of time importing the LP CSV, verifying it, transferring attachments one-by-one, checking custom fields and deleted my LP account.

Curious - How does this new direct import work? Does it grab 100% of LP data and map it to 1Password format? As far as I know, LP does not publish their vault format nor do they provide an API so how reliable is this import?

Thanks

That looks great, thank you 1P folks.

Like many others I'm sure, I already used the CSV import, and I've changed many of my my important entries in 1P since since then, so I won't be reimporting them, especially without dupe checking in 1P.

Guess that means digging up any attachments I care about, then manually downloading and importing them.
Not 1P's fault of course, just a drag.