iPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]

@loneranger25a

You are experiencing a known issue with the Watchtower functionality on the iPad. The crash is specific to the iPad. If you have another device that you can use in the interim, you should have no trouble. The team is working to resolve the issue.

If you remove and reinstall the app, you should get back to running. Be sure not to use the Watchtower functionality until the issue is resolved. It's filed under id # 18214, if you like to keep up with release notes.

• Before reinstalling, make sure all of your data is available on https://my.1password.com , you have a copy of your 🚒 Emergency Kit and know your password.

Check out this thread.
https://1password.community/discussion/134761/ipados-16-1-watchtower-crash#latest

I really want to like iPassword. But it seems to not make it easy. I downloaded the app this morning and am running 1Password 8 on my M1 iPad Pro using iPadOS 16.3. I can sometimes start the apps, but if go to Watchtower and try to list sites under one of the categories it crashes. It also crashes if I try to search for a site with a password or doesn’t search at all. If I restart it a couple times, it continues to crash when I use it then it won’t even start.

I’ve restarted my iPad but it did not help. I then uninstalled iPassword, restarted my iPad and reinstalled the app but this behaviour persists.

Any suggestions much appreciated.

dave

@faustus67

This is a known issue when accessing the watchtower functionality. We're working to resolve this in an upcoming release. If you have another device you can access Watchtower from it and not experience any issues. To resolve the crash now reinstall. Be sure not to use the Watchtower functionality until the issue is resolved. It's filed under id # 18214, if you like to keep up with release notes.

• Before reinstalling, make sure all of your data is available on https://my.1password.com , you have a copy of your 🚒 Emergency Kit and know your password.

ref: dev/core/core#18214

Ok. Thanks for the quick update.

@faustus67

You're welcome. I'm hoping we can get this out to you soon. I know many folks are looking for a resolution. Building a Better, More Useful 1Password is some of the things to look forward to.

Still an issue with iPad Air, iOS v16.3, 1P v8.9.7, update status?

When could we expect a solution to this bug? Do you expect it will take some days, some weeks, or even some months?

If I restart my iPad and instead of trying to log in to 1P with the Touch ID use the 1P password, it will launch without crashing. Beware of using the WatchTower until the bug is fixed.

Resolved with today's update.