iPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]

Forum|Forum|3 years ago
October 24, 2022
171 replies
8517 views

https://1password.community/discussion/comment/676629/#Comment_676629

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I upgraded my iPad to iPadOS 16.1 today. After I did this, I checked Watchtower. The scores and categories appeared as usual, but when I taped to see details, 1Password crashed back to the iPad home screen. After the crash, 1Password would not restart - it crashed immediately when I attempted to bring up again. Resetting the iPad does not resolve this issue. I can only begin to use 1Password again on my iPad if I uninstall the app and download a fresh copy. I do not experience this on my iPhone, which is running iOS 16.1 too.

1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: iPadOS 16.1
Browser:_ Not Provided

iOS

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1P_Dave

1Password Employee

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Hello folks,

We've released a new update today which fixes an issue that would cause the 1Password app to crash on the iPad. You can find complete release notes about version 8.10.0 on our website: 1Password Releases

Your iPad will update 1Password automatically if automatic updates are turned on; otherwise, open the App Store app to download the latest version.

If 1Password is still crashing after updating then please let us know by creating a new thread so that we can investigate further.

Thank you for everyone's patience and to everyone who sent in a diagnostics report to help our developers track down and resolve the issue. I'm sorry for the frustration that the issue caused and for the delay in getting a fix out to everyone. This is our biggest iPadOS update ever and includes not only bug fixes but new features like reordering fields and sections in items, the ability to set a default vault for saved items, and improved search. Read about these and more upcoming features on our blog! 😊

-Dave

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