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Anonymous
October 24, 2022
Question

iPadOS 16.1 Watchtower crash [Fixed. Please see the approved answer for details.]

  • October 24, 2022
  • 171 replies
  • 8517 views


https://1password.community/discussion/comment/676629/#Comment_676629

.

I upgraded my iPad to iPadOS 16.1 today. After I did this, I checked Watchtower. The scores and categories appeared as usual, but when I taped to see details, 1Password crashed back to the iPad home screen. After the crash, 1Password would not restart - it crashed immediately when I attempted to bring up again. Resetting the iPad does not resolve this issue. I can only begin to use 1Password again on my iPad if I uninstall the app and download a fresh copy. I do not experience this on my iPhone, which is running iOS 16.1 too.

1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: iPadOS 16.1
Browser:_ Not Provided

171 replies

Show previous replies
more_cowbell
October 26, 2022

[#PNK-84524-821]

ag_mike_d
ag_mike_d
1Password Alum
October 26, 2022

Thanks for letting us know, @mrtnhndl. Sorry for the issues. The team is aware and looking into a resolution.

Could you follow suit and send a diagnostics report to us at support+forum@1password.com and include the details below?
* A link to this thread: https://1password.community/discussion/comment/662273/#Comment_662273
* Your forum username: mrtnhndl

Then add the Support ID number in reply here in the Community, once received.

ref: dev/core/core#18214

@more_cowbell - thank you. Someone will be in touch as soon as possible.

ref: PNK-84524-821

MrC
MrC
October 26, 2022

TWK-89354-861

ag_mike_d
ag_mike_d
1Password Alum
October 26, 2022

Thanks, @MrC!

ref: TWK-89354-861

Anonymous
October 26, 2022

VAZ-93461-295

1P_Dave
1Password Employee
1P_Dave
1Password Employee
October 26, 2022

Thanks @mrtnhndl, one of my colleagues will reply via email as soon as possible. 🙂

-Dave

ref: VAZ-93461-295

Stanthewizzard
October 27, 2022

Same here

1P_Dave
1Password Employee
1P_Dave
1Password Employee
October 27, 2022

@Stanthewizzard

I'm sorry to hear that you're affected by the same issue. The team is investigating and we hope to release a fix in a future update. I've added your report of the issue to our internal work item so that our developers are aware.

I recommend staying up to date so that you'll get the fix as soon as it is released: How to keep 1Password up to date

-Dave

Anonymous
October 30, 2022

Same problem for me

Anonymous
October 30, 2022

1Password v.8.9.6 has been crashing on M1 iPad Air running iPadOS 16.1. It frequently crashes after tapping on “shared libraries “ in the app.

1Password Version: 8.9.6
Extension Version: N/A
OS Version: iPadOS 16.1
Browser:_ N/A
Referrer: forum-search:https://1password.community/search?Search=Crashing%20on%20iPadOS

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