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rickapel
August 13, 2024
Question

Issue with iPadOS 17.6.1 and 1Password Extension on Safari

  • August 13, 2024
  • 51 replies
  • 2650 views

This is occurring on my iPad Air 2024 with M2 Processor after updating to 17.6.1 and 1Password for iPadOS was updated to 8.10.38 via the automatic app updates on iOS.

I do not know which update took place first but my issue occurred after the update of of both 1Password and iPadOS in the last 2-3 days prior to todays date of 8/13/24.

1) The problem has to do with the 1password extension icon not responding in Safari

2) If I disable and enable 1password extension using Safari extension settings, the 1password extension will work 1 time and ONLY 1 time, failing after that.

3) I believe this is happening too on the iPhone at 17.6.1 also but I did not extensively test as much as I did on the iPad.

4) I initially called Apple, they signed on to my iPad, and concurred this is an issue but not necessarily an Apple issue. They could apparently tell remotely that the press on the 1password icon was occurring and was recognized.

5) I use Raindrop.io also as an Extension in Safari, and this issue Does Not affect the Raindrop.io extension, so the problem seems to be centered around 1password.

6) I use the 1Password Safari extension probably 30-40 times a day, so I detected this immediately.

Any others seeing this issue?


1Password Version: 8.10.38
Extension Version: 8.10.38
OS Version: iPadOS 17.6.1
Browser: Safari

51 replies

1P_Dave
1Password Employee
September 9, 2024

Thank you for confirming that the issue is resolved on your end as well. 🙂

-Dave