The following issues I have had recurring when using the safari browser extention with the (new) Profiles enabled. This issue appears when running MacOS 13 and 14 Sonoma - Safari 1Password browser extention works (unlocks) and fills in feilds on second, third or any additional profile that is setup and a window is opened. From the "Default" profile the extension icon generally remains 'locked' or the window opens and the extension shows unlocked and shows passwords, however autofill, copy/paste action fail to respond. A Clear History will reset 1Password - however when that is completed each profile is reset and the associated 1Password preferences are also reset When more than one Profile window is open Activity Monitor has a 1Password Safari Web Extension process running for each profile that has significant resource usage. 1Password Version: 1Password for Mac 8.10.16 (81016047) Extension Version: 2.15.1 21500107, on STABLE channel OS Version: 13.6 (22G120) Browser: Safari Version 17.0 (18616.1.27.111.22, 18616)

Hey @powermacG5,I'm sorry for the trouble you are having with 1Password in Safari. Our team are currently investigating some problematic behaviour when it comes to profiles in Safari. Could you possibly grab some logs for us so we can take a closer look at what is happening? Here's how:The extension console log: https://support.1password.com/cs/extension-console-log/A diagnostics report: https://support.1password.com/diagnostics/ Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

A

Anonymous

Question

Issues with 1Password with Profiles in Safari

Forum|Forum|2 years ago
October 7, 2023
58 replies
3734 views

The following issues I have had recurring when using the safari browser extention with the (new) Profiles enabled. This issue appears when running MacOS 13 and 14 Sonoma -

Safari 1Password browser extention works (unlocks) and fills in feilds on second, third or any additional profile that is setup and a window is opened.
From the "Default" profile the extension icon generally remains 'locked' or the window opens and the extension shows unlocked and shows passwords, however autofill, copy/paste action fail to respond.
A Clear History will reset 1Password - however when that is completed each profile is reset and the associated 1Password preferences are also reset
When more than one Profile window is open Activity Monitor has a 1Password Safari Web Extension process running for each profile that has significant resource usage.

1Password Version: 1Password for Mac 8.10.16 (81016047)
Extension Version: 2.15.1 21500107, on STABLE channel
OS Version: 13.6 (22G120)
Browser: Safari Version 17.0 (18616.1.27.111.22, 18616)

Browser Extension

steph_giles

1Password Employee

Hey @powermacG5,

I'm sorry for the trouble you are having with 1Password in Safari. Our team are currently investigating some problematic behaviour when it comes to profiles in Safari. Could you possibly grab some logs for us so we can take a closer look at what is happening? Here's how:

The extension console log: https://support.1password.com/cs/extension-console-log/
A diagnostics report: https://support.1password.com/diagnostics/

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

D

drcongo

Remember when 1Password kept telling us that forcing us on to Electron would allow them to fix things faster? The first Sonoma developer beta came out in June. The public release was a month ago. 1Password is unusable on Sonoma.