My typical use case is to have multiple Private windows open, and the 1Password extension is unlocked and working in all of them. But occasionally I need to open a window for a specific profile. Sometimes 1Password would not unlock for that new profile window, or any other windows I try to open for that particular profile. However, if I open a window for a different profile, it might unlock for that window.

I emailed the requested information to mailto:support+forum@1password.com, but have not received a response with a Support ID after more than 10 hours.

I am having this issue too. I have had to disable Safari profiles for the moment. The workaround by deleting history, isn't an ideal solution.

I am also having this issue - posting to track resolution. Have disabled Safari profiles until fixed. :(

puh this is getting a bit frustrating... any news on that? I guess this is a common problem.

AGREE!!! PLEASE FIX THIS ASAP, SO DEEPLY ANNOYING. thinking of moving to Apple's FREE!! pw manager if this is not fixed.

me too

I will capture and submit console logs etc when I'm able to.

Look forward to a resolution. This issue is frustrating / time consuming.

Thanks

I use Safari Profiles heavily. 1password is virtually useless to me as a password manager at the moment with this issue. Im seeing all sorts of weird behaviours as others have described above.

Hello everyone, I sincerely apologize for the trouble you're all having with 1Password for Safari and Safari profiles, I completely understand the frustration this has caused.

I recommend sending an email to mailto:support+forum@1Password.com so that our support team can help you personally. In your email, please share your forum name, the forum URL and a console log when the issue occurs:

• https://1password.community/discussion/142660
• https://support.1password.com/cs/extension-console-log/

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

We look forward to assisting you further.

-Evon

I have been struggling with this for months and was hoping it would be resolved by now. The 1Password Extension does not seem to work reliably with Safari Profiles. Universal Autofill still works, but the browser exetnsion has become essentially non-functional.

I'll email support and send them some logs.

@sam_doran

I'm sorry for the frustration that the issue is causing. Once you send in your console log using the instructions in my colleague's post above, please post the Support ID that you receive here and I'll get the log to the appropriate team right away.

-Dave