macOS autofill question

Hi ​@hazmat, thanks for posting!

I understand that when using native macOS AutoFill for 1Password, one of your Macs shows a login suggestion beneath credential fields and the other one shows the menu but without a suggestion, until you click on “1Password...”. To help me better understand the situation, could you answer the questions below for me:

• Are both devices running the same versions of macOS and 1Password?
• Is this happening with all websites, or only specific ones?
• If you check Settings > Autofill in the 1Password desktop app, is “Show filling suggestions” enabled?

Looking forward to hearing from you!

Hi ​@hazmat, thanks for your reply! I’m glad it’s working a little better, although it does sound like something still isn’t quite right here.

So that our support team can investigate further, I'd like to ask you to create and share a 1Password diagnostics report from your Mac: Send a diagnostics report (Mac)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

• A link to this thread: https://www.1password.community/1password-at-home-31/macos-autofill-question-25020
• Your forum username: hazmat

You’ll receive a reply with a Support ID number. Please post that number here. Thanks!

Thanks. Sent.

Hi ​@hazmat, thanks for letting me know! I can see that we’ve received your ticket, and a member of the team will send you a reply via email as soon as possible.