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Naxterra
June 12, 2023
Question

Microsoft account setup for Passkey

  • June 12, 2023
  • 15 replies
  • 15437 views

Hello

How can I save Passkey for my personal and business Microsoft accounts? For my personal account I went to https://account.live.com/proofs/manage/additional then Add then selected Windows device. It asked for my Windows Hello PIN code and that was it. I didn't get any prompt from 1Password. I tried both in Firefox and Edge.

Addon versions
FF: 1Password im Browser 2.12.1 21200101, im Kanal BETA
Edge: 1Password im Browser 2.12.0 21200003, im Kanal BETA

15 replies

GreyM1P
1Password Employee
June 13, 2023

Hi there @Naxterra

On that page, click "(+) Add a new way to sign in or verify", then "Use a security key".

Follow along as if you were adding a USB security key, and 1Password will offer to save a passkey for you.

Let me know how that goes for you. :)

— Grey

Naxterra
NaxterraAuthor
June 13, 2023

I am getting this error with business account on Edge

In Firefox it is not recognizing. I am using https://mysignins.microsoft.com/security-info then Add Security Key > USB Device and then it asks for actual USB device. 1Password is not prompting

Naxterra
NaxterraAuthor
July 6, 2023

Any updates or workarounds?

July 14, 2023

I just saw this message because I was wondering the same about the Mac. "Go passwordless" forces you to install Microsoft authenticator.

But I did what you suggested, went through the USB security option, and it works fine on my Mac. If I look on my iPhone it shows me that there's a Passkey in 1PW for that site but when I go through the login it simply copies my password in, then I get prompted for an OTP, instead of using a passkey. What am I missing? I can't set it up on the iphone because there's no USB security option showing when using an iphone.

September 27, 2023

@fuchsr, @GreyM1P's instructions work perfectly on a Mac. It's not OS dependent. You need to follow Grey's instructions and NOT click "Go passwordless".

October 3, 2023


I only have these three voices. No USB key option.

October 9, 2023

I have the same issue with trying to set up a passkey as login to microsoft. The only options available are the same as @superandrew. I am using an iMac with Safari Version 16.6 installed.
It would be great if someone could assist. Thanks.

October 12, 2023

yup, same issue for me as well. "Use a security key" is not listed as an option.
I only see these three options:

  • Use an app
  • Email a code
  • Text a code

Any ideas?

October 15, 2023

Same here, any ideas how to activate a Passkey on MS? Is it maybe only enabled in the US?

October 20, 2023

Same here, no "Use a security key" is not listed as an option in Safari. However on Chrome the additional options are available.