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jimthing
January 22, 2025
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New feature "set expiry alert" - BUT WHERE IS IT?

  • January 22, 2025
  • 14 replies
  • 1149 views

I have read the new features list (January 21 2025, Mac 8.10.58) but cannot see where this "set expiry alert" option actually is?

• You can now set up expiry alerts for items. In edit mode, select “+add more” > “Date”. After setting the expiry date, select “Set expiry alert” and choose an alert schedule from the dropdown menu.

The new features llst above simply says select “Set expiry alert” – but from WHERE?
It's not under the arrow to show in large type, and the Help drop menu fail to highlight its location?


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Best answer by jimthing

CONCLUSIONS: (after a couple of emails back and forth with Kevin, with thanks!) 

1. Old and new items now seem to show the Alert drop-menu when using this new Date field. 

2. Per item, you can only have ONE Date Alert. (A feature request exists to allow additional Alerts if the user has several Date fields set and wants them.) 

3. Date formats (during both edit and final display) on both the Date field and the Alerts themselves need fixing, as they don't follow the users' system setting. (Much of the world uses either dd/mm/yyyy or yyyy.mm.dd – so this is confusing, especially when editing dates.) 

[4. There may be an issue with what happens when the actual Alert goes off. This is a separate issue on the thread above. Or see here: New Feature "Expiry date" - Where is the alert?

Thanks goes to @kevin_li for their help in these matters. 

14 replies

jimthing
jimthingAuthor
February 9, 2025

@1P_Dave/ @GreyM1P@kevin_li ...anyone else at iP. 

Is anyone going to answer these issues I raised, please? As they're still happening, and I've had no response since the new forums swapped over. 

kevin_li
1Password Employee
February 9, 2025

Hi @jimthing,

Thanks for the ping and I'm sorry for the delay in reply due to the Community transition. 

The "Set expiry alert" option will show up when you add a "Date" custom field in Edit mode. Here is a GIF demo of an Identity item. You can see that the default birthday field doesn't come with the option and you will need to add the "Date" (new) custom field: 

Hope that helps. Let me know if you have any other questions. 

-Kevin

jimthing
jimthingAuthor
February 9, 2025

@kevin_li  - Sorry but that answer is irrelevant to the issues I outlined very clearly on the previous posts.

I know how it's supposed to work, but it isn't working correctly, plus date format issues persist too. Please read what has gone before, then comment. Thanks.

jimthing
jimthingAuthor
February 11, 2025

Related issue with Date expiry Alerts – Alert itself not appearing at set time

New Feature "Expiry date" - Where is the alert?

 

jimthing
jimthingAuthorAnswer
February 11, 2025

CONCLUSIONS: (after a couple of emails back and forth with Kevin, with thanks!) 

1. Old and new items now seem to show the Alert drop-menu when using this new Date field. 

2. Per item, you can only have ONE Date Alert. (A feature request exists to allow additional Alerts if the user has several Date fields set and wants them.) 

3. Date formats (during both edit and final display) on both the Date field and the Alerts themselves need fixing, as they don't follow the users' system setting. (Much of the world uses either dd/mm/yyyy or yyyy.mm.dd – so this is confusing, especially when editing dates.) 

[4. There may be an issue with what happens when the actual Alert goes off. This is a separate issue on the thread above. Or see here: New Feature "Expiry date" - Where is the alert?

Thanks goes to @kevin_li for their help in these matters. 

1P_Dave
1Password Employee
September 3, 2025

Closing this thread since the conversation is continued here.

-Dave