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Forum Discussion
New Feature "Expiry date" - Where is the alert?
I would like to know if I just don't understand it or if it doesn't work.
I have added a date to an item and set an alarm for the day before.
But no alarm appears on the day of the alarm?!
I can only see that the item is expiring or about to expire when I navigate to the item itself or look in the watchtower.
However, I understand "alert" to mean something else.
My expectation is that there is either a notification from 1Password or I at least get some kind of indication on the main screen, e.g. a newly introduced category "expired" with a red 1 on it or something.
Is there anything else planned, as I don't find it very helpful as it is now.
39 Replies
Also adding my voice, a few client secrets have missed their rotation because I forgot to look into Watchtower.
+1
My team and stakeholders would also REALLY like to see an expansion of this to help with proper maintenance and alerting. I've written a CLI script but a proper solution from 1Password would be a lot better.- 1P_Gem
Moderator
Hi Jones_the_Analyst, thanks for letting us know that you'd like to see improvements made to the expiry alert feature as well. I've filed your feedback with the team.
CFP=891
+1 for getting this done ASAP, as it is our most requested and needed feature by far, even critical I would say. Having to managing expirations in a separate system is a lot of redundant work, and unfortunately prone to human errors.
It's been 10 months since the feature request was submitted, and there has been no update, so it doesnt look promising.
Any chance we could get a developer to comment on this feature\upcoming plans?
Hey, Tommy, Yes, please remind whomever that this request to change the Watchtower hidden "alert" method to just about anything else...preferably something that is obvious to the user... is still important. Thanks.
- 1P_Dave
Thank you for the continued feedback!
-Dave
PB-51384162
kevin_li if I recall correctly, previously, you'd add a vote to the feature request for every forum user who added an "I'm interested" comment to a feature request in the forum. Do you still do that?
If possible, a better way might be to implement some kind of voting system in the forum. If that's not possible, the thumb
sup could be used for voting, but then you'd also have to regularly check the likes, or build an automated solution for that.Anyway, I've added a like to the original post, as I stumbled upon this thread when I found out today that the alert is not really an alert. I want a alert notification, and preferably with options for app notification, email notification or an option to enable both at the same time.
- 1P_Dave
Thanks for the feedback regarding push and email alerts for expiry dates! I've filed it with the team internally. 🙂
All feedback is shared with, and considered by, our product team. We don't have a public voting system for feature requests since that could give the wrong impression that features are built only based on what has the most "votes" at a given time. Voting systems are also prone to being gamed. Discussions such as this allow us to better understand the need for specific features.
-Dave
PB-50105798
hi 1P_Dave, Good news you've shared this feedback with the product team. It's something that could be extremely useful for customers alike in terms of API management.
Apart from here, Is this anyway we can monitor the progress of this being rolled out as a feature ?
Having alert notification would be great but also sent as an event which can then be monitored through a SIEM.
I registered an account to start a thread on this and luckily it’s already done. Sorely agree that a push notification or email would be best, there is a large gap in expectation
- 1P_SimonH
Community Manager
Hi wingardium,
I appreciate you signing up to add your vote! I've shared your feedback with our Product team.ref: PB-49463554
Yes, have to agree, simply posting the alert in WatchTower is not really an alert. Users have to think/remember to proactively look in WT to find the alert. Most folks probably don't interact with WT daily. Might as well go to the item in question to see if it's reached the expiration date.
What we need is a popup, or banner that activates when the expiration date arrives. That is, no user interaction should be required.
While I do appreciate the attempted improvement, it really needs a bit more work. Thanks.
The Watchtower alerts make it easy for you to stay on top of expiring items and update your credentials and important documents in time, helping you keep your accounts secure and compliant without needing to manually track expiry dates anymore.
that is from the latest blog post. But what if I forgot to look into the Watchtower 😅
We definitely need true Alert 💪
Or even better, just an alert notification option somewhere (either globally or preferably per alert). If reminder chosen, pick alert option:
- Notification
- Email > add em <add email address>
Some users prefer emails to app notifications, so ideally a choice would be nice.
_________________
Before all that though... the date entry format needs to be fixed, as it remains always set as US format (mm/dd/yyyy) which can cause confusion on date entry fields for all users using another date format (eg. dd/mm/yyyy) in System Settings.
Just realising this now. Please work on this one and implement ASAP, its a sorely missed opportunity to manage credential lifecycles effectively.
- 1P_Tommy
Thanks phillipc
I'll get this mentioned to the team for further consideration. Before I do that, can I clarify if you're looking for a different type of notification? The feature exists currently it just shows up in Watchtower. Apologies, I just want to ensure we're on the same page.
PB-47320281
Thanks 1P_Tommy , in the interest of scalaeability and unified management of platforms (especially for my company), notifications would need to be sent outside of the 1Password ecosystem and ultimately into something else. A simple email reminder (either manual recipients or those that manage the vault) would be most ideal and a good start.
Appreciate you coming back to me on this.
kevin_li1Password Team
Hi Ronso,
I'm sorry that the "alert" is expected only in the item details view or the Watchtower section currently. I understand it might be ignored easily.
Therefore, I shared your feedback and filed a feature request accordingly for our team to improve the feature. Thank you for bringing it to our attention.
-Kevin
When entries have multiple Date fields, it would also be very useful if alerts could be set on each of them independently. In a similar vein, having multiple alerts on one date would also be useful (think of a drivers license: one alert to renew the license, another to say "DON'T DRIVE")
- 1P_SimonH
Hey there FrankenGeek,
Good suggestion! I've submitted this for consideration.
ref: PB-49042694
Hi kevin_li -
Could you confirm whether or not these alerts would be a part of event pipelines with your SIEM integrations, such as with Datadog or Sumologic?
Hi Kevin,
I would like to emphasize the importance of this feature again.
I am currently in the process of convincing our company to use 1Password's Password Manager. One argument I have made is the storage of expiration dates for various SSL keys etc.. However, if these are not visible at first glance or no email information is sent when they expire, this is not really a feature that I can put forward.Thanks for putting this forward to your team
regards Chris
Absolutly. We use API Tokens for multiple Environments. Forgetting to Look into the WatchTower and getting errors because of expired secrets is a pain.
Similar known issue with the Alert drop-menu even appearing:
New feature "set expiry alert" - BUT WHERE IS IT?
(screen recording video, view in browser: https://sendvid.com/56cbpry6 ), in gif form:
Gif - screen recording of issueI saw your topic before creating this one.
While your topic is about a bug of the option to set an alert is not appearing and/or having a format issue, this thread is about how to get notified when an alert expires.
Me (and it seems other members, too) would like to know if there is a way to get a hint or notification when an item has been expired or will expire.
Right now, there seems to be no way except going to the item itself or to watchtower and this is neither user friendly nor does this cool feature makes sense without it.
^ (Note: The above thread now has a solution marked that explains the conclusions.)
