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193 replies

December 24, 2024

Since a few weeks ago I am frequently getting incorrect sign-in alerts when opening Safari on my iPhone and iPad. Not sure what is going on or how to get rid of the sign-in alerts.i am running iOS\iPadOS 18.3 beta 1 and 1Password beta 8.10.56. Anyone else having the same issue?


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GreyM1P
1Password Employee
December 24, 2024

Hi everyone. We've had reports of this happening pretty consistently if you're using the beta of iOS 18.3 or iPadOS 18.3.

Something seems to have changed in Safari which is making the 1Password browser extension forget that it's still signed in. It appears that Safari is doing some housekeeping on the local storage that the 1Password browser extension needs. This is essentially the same as deleting your own cookies for a website, and it not remembering you being signed in.

When the 1Password browser extension recovers from this, it has no way of knowing that it was signed in before, so has no alternative but to assume this is a new sign-in, which leads to the email you receive.

We've been working with Apple about this to see how we can work around those changes, both as feedback for them, and as a mitigation from our side too. That work is in internal testing right now. With it being this time of year, I can't say for sure when it'll be available.

This has also affected the beta of macOS 15.3 to some extent, but we're seeing far more reports of it on iOS and iPadOS than macOS.

If you're using the beta of iOS or iPadOS 18.3, you may want to temporarily turn off the 1Password browser extension in Safari by going to the Settings app > Apps > Safari > Extensions. This will stop those repeated emails. Autofilling using "🔑 Passwords" on the keyboard will still work as normal.

GreyM1P
1Password Employee
December 24, 2024

Hi everyone. My comment on another thread may well be of use in the cases described here.

https://1password.community/discussion/comment/722601/#Comment_722601

December 24, 2024

Same here. iOS Beta 18.3.

December 24, 2024

This may explain some of the other aberrant behavior of the Safari browser extension that I have reported, mainly popups and error messages seeming to indicate that the extension has just started or quit and restarted.

December 26, 2024

I am getting this as well.

December 26, 2024

This poses a security concern, and may cause people to ignore all such emails as false positives.

We should see who collects the most emails as a result of this aggravating bug.

My inbox has 59 of them currently.

December 26, 2024

I've been getting about 15 per day, but I've been deleting them. 😄 Merry Christmas / Happy Hannukah

December 26, 2024

Glad to see that I am not alone here. Hopefully there is a fix in the works.

December 26, 2024

I’ve been seeing the same behavior since updating to iOS 18.3 beta. As others pointed out, getting so many false positive emails will desensitize users to ignore similar (but actionable) emails in the future. This regression doesn’t pass the “mom test”: I wouldn’t be able to explain this to my parents vs when they REALLY need to past attention.