New sign-in alerts and welcome page appearing with 1Password for Safari (Safari version 18.3 beta)

Thanks. It has been going on for many weeks and this was happening on iOS 18.2 and macOS 15.2 but also the more recent 18.3/15.3 betas.

Happens with the beta for sure, constantly. Browser extension issues all around. Not sure it's 15.3 that's breaking 1PW and will be fixed in the next beta, or if 1PW needs to adapt to the upcoming version. I've asked, too, in another thread, but still no reply from 1PW.

I suspect this is related to the emails “New 1Password sign-in alert” being discussed in another thread. The 1PW folks are working with Apple on that.

I’ll chime in as well. I’m on 18.3 betas and for me it started with 18.3 iOS. Essentially every time i open safari whether it was closed completely or hanging around in the app switcher I get a sign in email. I haven’t tried it with my MacBook Pro on 15.3 betas yet so can’t say if the issue is prevalent there as well. It certainly seems like an extension issue. Thanks

I'm going to chime in again. The workaround – to disable the 1Password for Safari extension – is a bit unsatisfactory, because apparently under the latest OS versions, you can't disable the extension on one device without it being disabled on all the others.

So when I disable the extension on my iPad, it also gets disabled on my Mac, and then I have no access to Passwords in Safari there. And if I re-enable the extension on the Mac, then it gets re-enabled on the iPad and I immediately start getting the sign-in alert emails.

I realize this stupid behavior is probably Apple's fault, but is there any way to disable the extension ONLY on my iPad and not on my Mac or iPhone?

Hi there, I am looking for some help with this extension restart that many of you have reported: https://1password.community/search?domain=all_content&query=extension restart&scope=site&source=community.

It seem that the extensions works fine, but somehow it doesn't think so since two weeks ago. I would appreciate some advise beyond: restart extension, reboot machine, uninstall/install extension.

Attached video: https://imgur.com/a/k8P7uVl
It happens on both safari profiles that I have. Whenever I open it for the first time, it shows that we need to restart the extension, but as you can see on the video, it works perfectly fine.

Help!

1Password Version: 8.10.56
Extension Version: 8.10.56.28
OS Version: 15.3
Browser: 18.3

Sorry, wrong category, please remove.

@dtoub

Thanks for confirming! Since you were experiencing this prior to iOS 18.3, it sounds like you are encountering a known issue that our development team is continuing to investigate where some users have reported receiving a new sign-in email for each session when using the 1Password for Safari extension. I've added you to the list of affected users and apologize for any inconvenience.

The emails are only meant to be sent to inform users of a new device sign-in for security purposes, however, with this in mind, if you still would like to have an option to disable the emails, let me know, and I can submit your feedback regarding to our Product team for further consideration.

ref: dev/core/core#10342

@quidlxix

I'm sorry that you're experiencing similar trouble! Since this started upon updating to the iOS 18.3 beta, I can confirm that you're encountering a recent issue that our development team is investigating. This issue involves the extension storage in Safari is being cleared each time Safari is used. This is resulting in affected users receiving these email notifications, since the device is being recognized as a new device each time. I have shared your experience with our development team, and I apologize for any inconvenience.

As a workaround in the meantime, you can disable the 1Password for Safari extension and use Password AutoFill to fill your credentials: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

ref: dev/core/core#34650

Let me know if you have any questions!

-David

@david.m_1P : Thank you! Yes, I would like to consider the option to disable such emails. Much appreciated.

@dtoub

You're most welcome! I've submitted your request to our Product team for consideration. Thanks for confirming that this is an option you'd like to see.

-David

ref: PB45312365