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August 10, 2022
Question

Not Filling Passwords using Keyboard

  • August 10, 2022
  • 55 replies
  • 2596 views

Yesterday I installed 1Password 8 (Beta) from the Play Store. When I try to fill passwords using Keyboard, it doesn't fill and the keyboard also closing automatically. I tried with different keyboard apps.

55 replies

1P_Timothy
Community Manager
August 10, 2022

Hello @anzilone thanks for letting us know about this issue.

When I try to fill passwords using Keyboard, it doesn't fill and the keyboard also closing automatically.

Which keyboard did you first see this behavior with? When you tap a username or password field do you see a prompt from 1Password? If so, does tapping the prompt dismiss your keyboard or cause the prompt to disappear? Thanks again!

August 11, 2022

I saw this first on SwiftKey Keyboard. It prompts password and username but when I tap it, it dismiss and close the keyboard application.

August 11, 2022

I faced with similar issue. I see the suggestion from 1password for username and password but after tap it, the keyboard closed and nothing applied to fields. On 1password v7 I don't have such problem.

1password 8: ver 8.9.0
Keyboard: gboard
Browser: Chrome
Android: 11 miui 12.5

August 11, 2022

Hi,
I am faced with similar issue like palmen had. Here is what I use.

1password8 v8.9.0
Keyboard: Both GBoard or Emoji Keyboard
Android 11 with MIUI 13 (for POCO)

All apps cannot do autofill even-though I already configured the Autofill to 1Password and toggle the Autofill in the 1Password apps.
All apps includes Chrome or Edge.

It works for my Samsung device with Android 12 OneUI 4.1

August 11, 2022

Same issue - things were working great; however, over the last few updates it appears to take a giant step backwards.
H/W : Surface Duo 2
Keyboard : Microsoft Swiftkeyboard Beta
1Password : v8.9.1-28.Beta

When I login apps (RBC Mobile Banking, OpenVPN, Synology Apps, etc, etc.. nothing happens. No drop down options above the field, no selection options in the keyboard. However, on other apps like Quicken it works (the keyboard displays account to select). Before it was working for all my apps.

On websites - it appears to be working normally.

August 14, 2022

An update from the officials would be appreciated.

August 16, 2022

Hey Everyone,

Check this blog post. This could help you to fix the issue.

https://www.socialpositives.com/2022/08/1password-not-filling-passwords/

August 16, 2022

Hi, I don't have that permission to enable on my phone it's an Android 12L and I'm also using swiftkey as keyboard.

August 16, 2022

Same as Daseka - don't have the option on my phone - On Android 11 (build 2022.519.47)... nor can I find any option that would be similar in nature that I can apply to 1password or the Swiftkey keyboard.

August 16, 2022

Hi, filling issue for me as well.
I have 1Password app 8.9.0. on my Android Xiaomi (android version 11RKQ1). No filling of any field! Even when 1password options are displayed on keyboard (rarely happens), nothing happens.
This makes 1P app hardly usable on the smartphone 😐