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August 10, 2022
Question

Not Filling Passwords using Keyboard

  • August 10, 2022
  • 55 replies
  • 2596 views

Yesterday I installed 1Password 8 (Beta) from the Play Store. When I try to fill passwords using Keyboard, it doesn't fill and the keyboard also closing automatically. I tried with different keyboard apps.

55 replies

May 20, 2023

I'm adding humblebundle.com to the list of sites not working with 1password, this time at all.

May 21, 2023

Hi there,

I can confirm I'm also having this issue in Chrome.

The keyboard prompt comes up (Sometimes with the password item in the keyboard bar) and clicking it closes the keyboard and does nothing (See video: https://streamable.com/wk7o9w)

Versions:
Android: 14 Beta (Build UPB2.230407.014) running on a Pixel 6 Pro
1Password: 1Password for Android 8.10.7 (81007011) - BETA channel
GBoard: 12.9.20.521739039-release-arm64-v8a
Chrome: Chrome 113.0.5672.24

I tried looking for the permission suggested prior but I cannot see anything like that.

1P_Timothy
Community Manager
May 24, 2023

Hi @Vindex, @binaryoverload, thanks for writing in!

@Vindex, I did some testing with Humble Bundle in Chrome and found that I could fill as expected. Since writing in are you still seeing issues with Humble Bundle?

@binaryoverload, we've recently become aware of an issue with Android 14 beta 2 that is preventing password managers from filling in browsers. A report has been filed on Issue Tracker which specifies another password manager but the team here has confirmed the same issue is affecting 1Password.

If you install a non-Chromium browser such as Firefox do you see the same filling issues there?

May 24, 2023

@1P_Timothy I've just downloaded Firefox and tested it.

The auto-fill works as expected so it does seem to be an issue with Chromium. I'll keep an eye on that issue tracker - thanks!

1P_Timothy
Community Manager
May 27, 2023

Thanks for confirming that @binaryoverload!

From what I've currently seen, this bug seems to be isolated to Chrome, not Chromium browsers on the whole. Apologies for the error there. So if you prefer another non-Chrome browser over Firefox that should be a viable solution for the time being as well.

Thanks again!