Opening 1Password in Chrome is very slow

Thank you for sending an email @kutenai.

@MerryBit, @ericcirone.

I apologize for any inconvenience caused. I suggest https://support.1password.com/cs/extension-console-log/ while reproducing the issue and then attaching that file to an email directed to mailto:support+forum@1password.com.

With your email, please include your forum username and a link to this thread: https://1password.community/discussion/comment/722262.

Please don't post the console log in our public forums. We look forward to hearing back from you.

-Evon

I solved this by switching from Chrome to Brave. Both are built on Chromium, so, feature wise, very similar. Both have a profiles capability. There are one or two fiddly differences, but nothing I seem to care about. And, 1Password works at full speed!!! Just like the old days ;-)

1Password has always been pretty peppy, popping up quickly when I click the icon in Chrome. Lately, it has been acting weird. Just tonight I was on the Mariot site trying to log in. You can see in the screenshot that the 1P icons were not showing up in the login forms. When I clicked the Chrome extension icon it said "1Password has access to this site" under the icon, and nothing happened. All of a sudden is popped up and thing were back to normal again. Since I had not restarted my Mac in quite a long while I decided to reboot it. It seems to be working like normal now. I will do what you suggested above if it happens again. Thanks for responding to my post.

It appears that the 1Password extension for Chrome is now working, at least on my end.
- Chrome has been updated to version 131.0.6778.140.
- The 1Password extension is now at version 8.10.56.28.
- The others remain the same.

I’m not sure whether this improvement is due to changes from Google or 1Password.

There is still some noticeable latency (up to 2 seconds) after clicking the extension icon, but it’s acceptable for me.

@ajahn,

You're very welcome. I'm glad to hear it's now working after a reboot. If the problem occurs in the future, please don't hesitate to reach out. 🙂

-Evon

@kutenai,

I'm glad you were able to find a workaround. 🙂

@liangpig1,

Thank you for the update. The extension should activate without delay. A recent Chrome update likely triggered this issue. However, I recommend writing to mailto:support+forum@1password.com so that we can investigate further.

-Evon

I'm experiencing this issue as well. Is there enough diag info already from the other reporters or do you want more samples? I'm on macOS 15.2, Mini M4 Pro, 1P version 8.10.56.28, Chrome 131.0.6778.205

@luckman212

I'm sorry that you're running into the issue as well. If you don't mind, I'd appreciate it if you could create the diagnostics reports from the 1Password extension and the desktop and send them to support+forum@1password.com. This will help our developers to collect more info about the issue.

• How to send a diagnostics report for 1Password browser extension

• How to send a diagnostics report for 1Password desktop app

Thank you!

-Kevin

When I click on the 1Password extension in Chrome, or press my keyboard shortcut to trigger the extension, the icon highlights, but the UI takes 4-30 seconds to open. This occurs whether or not 1Password is locked.

I removed the extension and reinstalled it yesterday. That seemed to help for a short while, but now the problem is back again.

My Firefox extension appears right away with no delay.

1Password Version: 8.10.56
Extension Version: 8.10.56.28
OS Version: macOS 15.2
Browser: Chrome 131.0.6778.205

I've been having the exact same issue for the past few weeks. I often have to open up the 1Password desktop app to manually copy and paste my username and password. It's less than ideal

1Password Version: Mac 8.10.56 (81056028)
Extension Version: 8.10.56.28
OS Version: macOS 12.4 (21F79)
Browser: Version 131.0.6778.205 (Official Build) (arm64)