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January 27, 2024
Question

Opening Safari causes email every time: "New 1Password sign-in from Safari extension"

  • January 27, 2024
  • 34 replies
  • 4814 views

For the last couple of days, I've been getting emails with the above subject multiple times. I've gotten 6 of them today. It seems that whenever I open Safari on my iPhone this happens. I think it started happening after the new iOS 1Password beta 8.10.26 came in via TestFlight. Not sure if this indicates a problem or not, but it would be nice to stop the emails since they are not too useful.


1Password Version: 81026001 beta channel
Extension Version: ?
OS Version: iOS 17.4
Browser: Safari

34 replies

ChristIO
January 27, 2024

Same over here, with public Safari extention on IOS 17.4 beta iPhone&iPad

krusnof
January 28, 2024

Hey there, just since yesterday I now get sign-in notifications emails every time I use Safari—not even to log in. It's like it's "verifying" the extensions over and over.

What to do?


1Password Version: 8.10.26
Extension Version: 2.20.2
OS Version: 14.3
Browser: Safari

January 28, 2024

Same here and it is OBNOXIOUS. I cannot find any place to disable this new "feature." Please, it's clogging my inbox with pointless unnecessary emails.

r8ders2k
January 29, 2024

Yes, getting that too. It appears to be from iOS, as I’ve only been using my iPhone today.

January 29, 2024

+1 on this!

January 30, 2024

Getting this too. So. Many. Emails.

January 30, 2024

Same issue here.

1P_Dave
1Password Employee
January 30, 2024

Hello @Mirv, @ChristIO, @TheJOlivier, @r8ders2k, @krusnof, @alexlamond, @nateboateng, and @Justin_Rhodes

I'm sorry that you're receiving repeated sign-in emails from 1Password when using the Safari extension on your iOS devices. Our developers have an open work item for the issue but it does seem like there has been a spike or reports from folks using the iOS 17.4 beta.

Is everyone here using the iOS 17.4 beta (@Mirv and @ChristIO I see that you are), if you aren't then can you tell me the version of both iOS and 1Password that you're using? And whether this is a new issue that popped up for you recently or one that you've been seeing for some time?

For the time being, as a temporary workaround to avoid the email notifications, you can turn off 1Password for Safari and use iOS AutoFill to fill and save logins from 1Password instead:

  1. Open the Settings app.
  2. Tap Safari.
  3. Tap Extensions.
  4. Tap 1Password.
  5. Turn off "Allow Extension".

Then setup and use iOS AutoFill: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

-Dave

ref: dev/core/core#10342

January 31, 2024

Save issue after update to iOS 17.4 Beta 2…
So it is 1P problem I guess?

MirvAuthor
January 31, 2024

There was a new update of iOS 1Password that came in via TestFlight today, version 81026011 on beta channel. This did NOT fix the problem - I still get emails about Safari.