Opening Safari causes email every time: "New 1Password sign-in from Safari extension"

@MCKLMT and @AK63

I'm sorry for the impact the issue is causing, I've forwarded your comments and reports to our development team who are investigating the issue. For now, you can workaround the issue by turning off the extension for Safari on your iPhone or iPad and using AutoFill instead:

1. Open the Settings app.
2. Tap Safari.
3. Tap Extensions.
4. Tap 1Password.
5. Turn off "Allow Extension".

Then setup and use iOS AutoFill: Use 1Password to save logins and sign in to apps and websites on your iPhone and iPad

-Dave

Hello everyone,

Thank you all for your patience while we continue to investigate the issue. The team would like to know if iOS 17.4 beta 2 (released today) improves the situation or if you continue to see the same number of "New sign-in" emails.

I look forward to hearing from you.

-Dave

over here iOS 17.4 Beta 2 (21E5195e) fixed the issue... same for the iPadOS Beta…

@ChristIO

Thank you for the confirmation! We're receiving similar reports from other customers. We'll continue to monitor the situation as more reports come in. 🙂

-Dave

Preliminary indications look like this has been solved. I’m curious how the OS could have caused this. And why no other apps were affected (as far as I’ve noticed).

@Mirv

I'm happy that the issue is resolved for you as well. 🙂

-Dave

Fixed here too. Thanks for following this one, 1P team!

I'm glad to hear that the emails have stopped for you as well @nateboateng. 😊

-Dave

I'm on the public beta cycle so I guess I won't get this update until next week. I'm very happy to hear it's resolved though.

Question for the 1P team: are you addressing any internal bugs that might cause this to happen again? It's worth saying that getting a flurry of false security notifications constitutes a security hole. When a user gets a dozen or more of these a day they will learn to overlook the valid security notifications as well as the errant ones.

@khoi

We actively monitor the beta releases of iOS and macOS so that we can address any issues that may affect 1Password before Apple releases the stable version to the public. 🙂

-Dave