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September 29, 2026

Performance issues with 1Password for Mac, and 1Password in the browser

  • September 29, 2026
  • 1 reply
  • 2 views

Sad to say, I am having significant performance issues, regardless of browser.

I have removed and reinstalled 1Password and the related browser extensions, downloading everything directly from the 1Password website. I am running a MacBook Pro with an M1 Pro, but I am also experiencing the same issue on my Mac Studio.

When accessing a login interface, it can take 30 seconds or more for the available login options to appear. I have been using 1Password for many years and this is not characteristic of the product I am used to. It does seem to improve when accessing the same login again within a relatively short period of time, almost as though something has been cached.

The issue seems to coincide with the introduction of the new-style password interface.

There is also a strange issue where, when the password interface is presented, I unlock it using Touch ID, then the same interface is immediately presented again and I have to unlock it a second time before the login options are finally offered.

This all started with the most recent update. Overall, 1Password is currently feeling noticeably clunky and slow compared with the experience I have been used to over the years.

1 reply

1P_Dave
1Password Employee
1Password Employee
September 29, 2026

Hello ​@flipmedia! 👋

I’m sorry that you’re seeing performance issues when using 1Password. 

I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:
- A link to this thread: https://www.1password.community/1password-at-home-31/performance-issues-with-1password-for-mac-and-1password-in-the-browser-25714
- Your forum username: flipmedia

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave