Question

Problem with 1password and transunion

Forum|Forum|2 days ago
September 28, 2026
5 replies
12 views

I can login into transunion.com if I type in the url into the browser, go to the login page, then let 1password fill-in the userid/pwd. However, if 1password opens a new tab, it enters the URL, I click on the login page, and have 1password fills-in the userid/password, then I get “temporarily suspended.”

It seems that transunion.com does not like password managers.

Thanks in advance for your help.

1P_Gem

1Password Employee

Hi @joisagile, thanks for reporting this! Could you email in to support@1password.com with the below details, so our support team can take a closer look?

A link to this thread: https://www.1password.community/1password-at-home-31/problem-with-1password-and-transunion-25698
Your forum username: joisagile
A summary of the issue, including any steps to reproduce it, and the URL for the transunion page where the issue occurs.

You’ll receive a Support ID number. You can post that here to help me locate your ticket. Thanks!

G

Goozak

Me and my partner got that issue as well, a couple of months ago. TransUnion were forced to give us web access and they will do all they can to make this the most miserable expirence possible…

1P_Gem

1Password Employee

Hi @Goozak, I’m sorry to hear that you’ve encountered this issue as well.

If you’re willing, please email support@1password.com with the same details I requested from the original poster, including the steps to reproduce the issue and a link to the page where it occurred. This will help our support team investigate further. There’s absolutely no pressure if you’d rather not, though.

joisagileAuthor

Thanks for your feedback.

1P_Gem

1Password Employee

Hi @joisagile, I can confirm that we’ve received your ticket. One of my colleagues will look into this further and send you a reply via email as soon as possible.

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