QR code scanning isn't functioning in 1Password for Mac

Does 1Password have access to the Camera?

Hi @kucoinlaundromat, my apologies for the delayed response. Is this issue still occurring for you? We'll be happy to look into it if so.

No worries. I was able to resolve the issue with the help of 1Password support. Thanks!

Excellent, thank you @kucoinlaundromat. We're always happy to make sure everything's working properly for you! Great to hear this is now resolved. 🙌

Same issue here, 1Password for Mac 8.7.1 on macOS 12.3.1.

Clicking "Scan QR code" from the purple banner on an item leads to a pause, and then "QR code detection failed" in a black bubble at the bottom of the window. No scanner window appears as in 1Password 7. I have tried this with and without a QR code present on the screen, and have cycled the screen recording permission in Security & Privacy (restarting 1Password fully each time).

Edit, further: I've tried to scan the QR code via the icon in the field that appears when you're editing the entry, but the same thing happens.

@RobJW "No scanner window appears as in 1Password 7."

A scanner window isn't supposed to appear in 1Password 8. It just detects and reads the QR code from the screen automatically without you having to manually frame it with the scanner window. As long as the QR code is not obscured, it should read it.

I'm having the same issue. Tried it from 1Password for Safari and from 1P8 Desktop app. Though I was on beta channel earlier in 1P8 days i just looked for this comment and realized I'm on the Production channel now. This was trying to setup 2FA on id.atlassian.com

1Password for Mac 8.7.1

80701002, on PRODUCTION channel

1Password for Safari 2.3.5

Quick follow up; If i zoomed in on the QR page once ( just ⌘+) the "Scan QR" from the 1Password Desktop App worked

@snozdop Thanks, this worked.

Though I do prefer the old UI, as it's awkwards to juggle a (large) 1Password window on a small laptop screen so that a QR code in a browser behind is visible.

I can't get 1password to scan a QR code. I have tried 1password 7 (from App Store) and gave up on that after all the postings saying it doesn't work properly due to some API's. I tried 1password for safari extension, it doesn't find the QR code. I have tried 1password 8.8.0 from 1password website and it still doesn't find the QR code. I have 2 screens and after reading that v8 doesn't use a window but magically finds it on the screen, I have tried moving the 1password app window to the same screen as my browser. still no luck. I verified screen recording is permitted for 1password, and I noticed that 1password doesn't show up in the Camera privacy list. I've rebooted and restarted the apps involved. is there a comprehensive troubleshooting page for this problem? I never got password 7 to work, even with the hacks that other users (and 1password support) posted. I was hoping 1password 8 would actually work.