QR code scanning isn't functioning in 1Password for Mac

So I was having the same issue here, but after some tinkering I got it to work. Initially I was trying to input the qr code from the app while having the qr open in browser. I kept getting the same message as everyone else "QR detection failed".

What worked for me was to have the extension on your browser which then enables you to scan for qr code in the actual browser.
Seems the disconnect is that it's unable to scan outside of its screen/browser.

Extension > item you're working with > three dots > edit > add field > one time pw > back to extension > three dots > scan qr code

Hope this helps some others

I'm having the same problem. I have multiple screens and it just does not detect the QR code. I even zoomed onto the QR code as much as I could, but nothing.

The only thing, that helped was jholtslander's tip. Copy the image to the clipboard and then press the QR code icon on the OTP field. So thank you for that.

Finally, at least in my opinion, the previous implementation was a bit more user-friendly.

One of the major problems is that it used to tell you if the QRCode was "not supported" - now that it just says "detection failed" it makes you think it just couldn't find it, not that it found it and can't use it. Eventually I found an old install of 1Password 7 on my phone that I could use to get the extra detail and then could quickly solve my problem.

This feature is the worst. I can't believe this isn't fixed yet and I can't believe it's not one of the highest priority items to fix.

Still a problem for me too. Extension installed, and I tried the clipboard and even making an image of the file. This is on mbp m1, Ventura 13.0.1. Anyone know if there are plans to fix?

Update: something that did work was using the phone camera on the laptop screen. :)

please re-enable the 1Password 7 functionality of being able to scan the QR manually instead of this automatic garbage. Sorry for the harsh words, but automatic simply does not work for all sites. At least give us the option to fall back to manual.

I'm having the same issue. Have to mess around with copying the image manually.

I had an issue with scanning QR code from my phone to setuo the desktop app.
Issue was that I had dark theme enabled on my phone which inverted colors of QR code with gray background.
Try to disable dark theme and try scanning it again.
This should be fixed in the app, to not allow dark theme to affect the QR code, it should be the same regardless of dark theme state.

Dark theme makes no difference to me.

My old method of right-clicking on the QR code icon in 1Password to paste from clipboard, now no longer works. (v8.9.8)
Instead I had to save the QR code to my desktop (base64 image to .png), open it in an image viewer app, select all, copy, and then let 1Password app detect it by left clicking the QR code icon. This worked for me on Dec 6th 2022

This is still not working properly, I was unable to set up a one time pw. I'm now forced to use another app, please fix this!