Question

Revisiting iCloud vs. 1Password Passkeys in Mac OS Safari

Forum|Forum|1 year ago
September 24, 2024
23 replies
793 views

This topic originally came up in July, 2024, in https://1password.community/discussion/147223/keychain-passkey-prompt-keeps-popping-up-safari, where Mac OS overrides/overrules 1Password's passkey prompt. I noticed this behavior this morning when trying to log into Home Depot. After entering my email address, 1Password popped up, offering to log in with my passkey, but then Mac OS also popped up, asking the same and making 1Password inaccessible. This does not happen on Safari in iOS.

The discussion from July was resolved by installing a pending update. However, I have no pending updates.

System/Safari password and passkey autofill has been turned off. What else can I check?

1Password Version: 8.10.44
Extension Version: 8.10.46.34
OS Version: macOS 14.6.1
Browser: Safari

Browser Extension

Show previous replies

M

Myrronth

I'm having the same issues and will send in a diagnostic report after posting this.

1P_Dave

1Password Employee

@Myrronth

Thank you! I see that my colleague has already sent you a reply, please continue the conversation over email.

-Dave

ref: GKG-53955-883

B

bucweat1967

Having same issue with passkey and paypal in MacOS Safari. If I close all the passkey windows and enter password, then OTP manually (1P does not autofill) the payday payment fails. However, if I try again, I don't have to login again and the payment works. I have all the settings described above set. i've sent in diagnostics and console files to the email mentioned above. Will add Support ID number here when I get it.

#JCH-57874-383

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