Rich Icons missing in List View

Is this bug on your roadmap to fix? Even deleting items where this is happening, and setting them up again as new, still no icons in the list view.

Hello folks and @npr - after some debugging, in most cases the team has found this to be an issue where we have an Item Detail-sized icon available but not a list-size variant for rich icons.

I've looked back and found some instances where 1Password 8 is now showing the list icons correctly. If you're willing, could you please send an email message addressed to support+forum@1password.com with the URL(s) of affected items where rich icons appear in item detail view only?

With your email please include:
* A link to this thread: https://1password.community/discussion/134504/rich-icons-missing-in-list-view
* Your forum username: npr/MrC/Kh0rn

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks!

ref: dev/core/core#18063

I sent a nice long list of problematic list view icons vs. detailed icons.

VWM-59375-754

Thanks, @MrC! We'll back in touch soon.

Hello @foxxero,

Thanks for your message! We’re aware of this issue related to some rich icons and are working on fix. While I can't provide a timeframe, I've added your report the issue were tracking internally.

In the meantime, the use of a custom icon should help:
1. Select the item you'd like to update.
2. Click Edit.
3. Click the icon and Choose new icon... to add a .png/.jpg from your device.

Please let us know if you have any further questions.

ref: dev/core/core#18063

I have the same issue. Examples include
bimmerpost.com.
acousticalsolutions.com
avvo.com
scancafe.com
I could give many more....
Agreed that custom icons pass through.

PS: I want to add that I think it has something to do with resolution. When you create a record and the icon shows up in the detail/pane view and it's high resolution, it passes through to list view. But when the resolution is low in the record, it doesn't pass through. Hopefully that's something to go on?

Hi @richardjb! Thanks for providing these examples, and for the additional observations - I've added the information to the issue we have on file. As you mentioned that you have many more examples, if you're willing, could you send in an email to support+forum@1password.com with the URLs from any affected items?

With your email please include:

• A link to this thread: https://1password.community/discussion/134504/rich-icons-missing-in-list-view#latest
• Your forum username: richardjb

You'll receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Many thanks!

ref: dev/core/core#18063

Me too. #KIW-59929-446