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October 13, 2022
Question

Rich Icons missing in List View

  • October 13, 2022
  • 47 replies
  • 2315 views

I have a problem with the Rich Icons cross all platforms with 1Password8

In the list view, for roughly 50% of the logins the rich icons are not shown, but if I select a login the icon is their on top of the entry.
Is this a caching problem, or related to Icon resolution?


1Password Version: Not Provided
Extension Version: Not Provided
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47 replies

1P_Gem
1Password Employee
January 23, 2023

Hi @am212, thanks for letting us know! We've received your email and will continue the conversation over there 😄

ref: KIW-59929-446

January 28, 2023

Apologies. I replaced them all before I got this systematically with jpeg clips. LOL. But if I get any more I will send them.

ag_mike_d
1Password Employee
January 30, 2023

Thanks, @richardjb - no worries! Any new examples you can provide in the future would be most helpful to the team.

Have a great day!

June 29, 2023

I've sent an email with 39 additional urls.

[#LTY-71849-341]

And I do support the opinion @richardjb that it might have to do with lowres icons in the detail view.

ag_mike_d
1Password Employee
July 5, 2023

Sorry for the late reply, @rbregt. Closing the loop as I can see your email message was received and the URLs have been added in our internally filed issue last week.

Thanks for your feedback!

July 5, 2023

Hi @ag_mike_d ,

Thanks for the heads-up. For the record: do you forever need to add icons to the cache manually? Or is this a workaround until the root cause has been resolved?

(I'm asking this because I have more entries and I guess we both don't want to continue writing back and forth)

ag_mike_d
1Password Employee
July 5, 2023

Hello again @rbregt,

For the time being, if you'd like to update the icon will want to manually add a new one. The issue filed is meant as a tracker for URLs that need rich icons updated and are continuing to update as needed.

If you'd like to follow up with us by replying to the email thread with any additional URLs, we'll be happy to add them to the issue we've filed. Thanks!

July 23, 2023

Came on here to report the same issue. I can create a full list when I have more time but here's a few that I have noticed this issue with today.

ebookers.com
psnprofiles.com
hotukdeals.com
kvraudio.com
which.co.uk
houseoffraser.co.uk

ag_mike_d
1Password Employee
July 25, 2023

Hi @Ind3X,

Thanks for letting us know. I've added this list and details to our filed issue. If you'd like to provide additional URLs, just let us know we can update that list further. 👍

ref: dev/core/core#18063

August 25, 2023

A few more, although I think it has improved dramatically since the last time I checked.
https://www.kjell.com/se
https://www.cdon.com
https://www.inet.se/loggain
https://www.vasttrafik.se
https://www.prisjakt.nu/
https://login.dpreview.com/
https://www.clasohlson.com/