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October 13, 2022
Question

Rich Icons missing in List View

  • October 13, 2022
  • 47 replies
  • 2315 views

I have a problem with the Rich Icons cross all platforms with 1Password8

In the list view, for roughly 50% of the logins the rich icons are not shown, but if I select a login the icon is their on top of the entry.
Is this a caching problem, or related to Icon resolution?


1Password Version: Not Provided
Extension Version: Not Provided
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47 replies

1P_Dave
1Password Employee
August 28, 2023

@damcify

Thank you for the reports. I've forwarded the links to our development team. 🙂

-Dave

October 23, 2023

This would not appear to be a hard problem to solve, and allegedly the devs are working on this issue that has been known for nearly a year. Icons visible in one place - not visible in another place. Feels like you’re wasting everyone’s time. There’s a vast list of examples here, and no progress. I have over 1000 entries in my vault. This is hampering ability to identify things easily. When you force folk to a subscription model, expectation that stuff like this gets fixed quickly goes up considerably.

ag_mike_d
1Password Employee
October 24, 2023

Hello @tristramcf,

I'm sorry for any inconvenience this has caused you. I'm unable to provide any details about when this will be fixed, but have passed your feedback along to the team.

Thank you for your patience!

ref: dev/core/core#18063

October 24, 2023

Looking forward to a fix. Understand it is hard to prioritize when there are other important features like passkeys.
Still the finish is just an important in the end if not more important . Sure you will figure it out!

ag_mike_d
1Password Employee
October 25, 2023

@damcify,

Thanks for your understanding! Feedback like this always get passed along to the appropriate teams (Development or Product). They use this feedback, as you've mentioned to help prioritize issues and work them when possible. We appreciate your continued patience!

December 14, 2023

Ok, I have some more now...

7digital.com
centercode.com
auctionsniper.com
eprofessional.bcs.org
bikeradar.com
bleep.com
boomkat.com
cwjobs.co.uk
totaljobs.com
d16.pl
deepershades.net
auth.digidentity.eu
dv247.com
findajob.dwp.gov.uk
elektron.se
fairfax.com
gear4music.com
gooutdoors.co.uk
groove3.com
healthlottery.co.uk
interflora.co.uk
jobserve.com
junodownload.com
king.com
Lacoste.com
laterooms.com
lexulous.com
ministryofsound.com
mixlr.com
motu.com
naturesbest.co.uk
neteller.com
Nexon.com
novationmusic.com
pixelmator.com
podomatic.com
protonradio.com
robpapen.com
shopto.net
simplygames.com
soundonsound.com
soundtoys.com
spareroom.co.uk
tmlewin.co.uk
trade2win.com
traxsource.com
usc.co.uk
vtuner.com

December 14, 2023

Are we ever going to get some consistency with this? Driving me nuts, I know its probably low priority due to things like passkeys, as someone already mentioned, but accessibility is also a big topic these days and as a visual person, these icons are extremely important to me, and I'm sure many other people.

It's annoying when there is an icon present on the item but it does not show in the list view. There are also many that are mismatched, both icons exist but they are different between views.

December 14, 2023

It's a bit weird why 1PWD isn't able to fetch favicons like any other pw manager do (for example keepass xc)

December 14, 2023

There used to a way to refresh these icons manually in earlier versions of 1P which no longer exists. I'm becoming more frustrated with 1P's lacking features which I used to utilise fairly regularly on earlier non-cloud based versions. They are not all relevant to this topic so I won't make a list, but some still exist on the web client and it is not fun working in that interface (or having to visit it at all when I am on my main computers) :(

December 14, 2023

@mfitzen , favicons are minuscule and look dreadful, I do appreciate we have much higher quality icons in 1P (the ones that work). My main issue is WITH favicons, I want rid of that ultra low-res image where possible, and many already better images exist in the item view but not the list. For items with an imaged pulled down from somewhere by the 1P app....we cannot delete it (only replace it). That would be better than having to put up with them tbh, additionally, many of my 1P entries won't even update the the latest favicon from a website (perhaps it comes from a cache hosted by 1P themselves, I'm not sure), but even that would be preferable to having favicons with decade(s) old branding etc which can't be removed.