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July 27, 2023
Question

Royal Caribbean No Longer Recognizes 1P

  • July 27, 2023
  • 55 replies
  • 1338 views

Trying to login to Royal Caribbean website (https://www.royalcaribbean.com) and 1P does not recognize it. This just started - never had this problem. Have to copy and past to login. Tried quitting 1P and Safari and even rebooting computer but nothing works.

So I deleted my login from 1P, thinking maybe the website changed something and I could just read it - but that doesn't work either - when I go to sign in, 1P will not ask me if I want to save the login in 1P and I can't figure out how to force it to do so. Same thing on Firefox browser - and same thing happens trying to login to my wife's Royal Caribbean account.

All other websites work correctly.

What is going on?


1Password Version: 8.10.9
Extension Version: 2.13.0
OS Version: MacOS 13.5
Browser: Safari/Firefox

55 replies

1Password Employee
May 30, 2024

Thank you for writing in, @SRobinson. I've added you as an affected user to our internal reporting. I apologize for the inconvenience.

-Evon

ref: dev/core/core#2900

blancmik
June 1, 2024

+1 for impact in hopes that it helps with the prioritization of this fix

1Password Employee
June 3, 2024

Thank you @blancmik. I've added you as well.

-Evon

July 3, 2024

Still an issue on the Celebrity website on macOS; however, 1PW functions as it should in Mobile Safari on my iPhone 14 running iOS 17.5.1.

1P_Tommy
1Password Employee
July 3, 2024

I'm sorry this continues to affect you Lew. The team is continuing to work with the trouble.

ref: dev/core/core#2900

JohnJay
July 17, 2024

Add me as another affected user...I'll copy and paste in the meantime, thanks.

1P_Tommy
1Password Employee
July 17, 2024

I've got your report noted for the team @JohnJay . My apologies for the trouble.

July 23, 2024

Seems to be working now with the latest update.

1P_Tommy
1Password Employee
July 23, 2024

Thanks for keeping an eye on it strickers.

July 23, 2024

Yay! Confirmed.