Question

Royal Caribbean No Longer Recognizes 1P

Forum|Forum|2 years ago
July 27, 2023
55 replies
1338 views

Trying to login to Royal Caribbean website (https://www.royalcaribbean.com) and 1P does not recognize it. This just started - never had this problem. Have to copy and past to login. Tried quitting 1P and Safari and even rebooting computer but nothing works.

So I deleted my login from 1P, thinking maybe the website changed something and I could just read it - but that doesn't work either - when I go to sign in, 1P will not ask me if I want to save the login in 1P and I can't figure out how to force it to do so. Same thing on Firefox browser - and same thing happens trying to login to my wife's Royal Caribbean account.

All other websites work correctly.

What is going on?

1Password Version: 8.10.9
Extension Version: 2.13.0
OS Version: MacOS 13.5
Browser: Safari/Firefox

Browser Extension

Show previous replies

A

azhomeuser

May 2024, and I've been fussing with this issue for months. No resolution yet?

B

bdiebels

May 2024 - same issue. Please add me to the list desiring a solution.

AndyW1P

1Password Employee

Hi @azhomeuser and @bdiebels,

I apologize for the inconvenience caused by this issue. The development team is actively working on a fix at the moment. In the meantime, please copy your login credentials from 1Password and paste them in the website: Copy and fill passwords into apps that don't work with 1Password

I'll add you both as affected users to our internal tracker for this issue.

-Andy

ref: dev/core/core#2900
ref: dev/core/core#29315

J

jbright00

What is the status of this issue? I am having this issue as well with the latest updates.

1P_Dave

1Password Employee

@jbright00

The issue is still open with the team, I'm sorry for the inconvenience. Keep 1Password updated so that you receive the fix as soon as it is available.

-Dave

P

patric6866

Add me to the list of impacted users.