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September 12, 2022
Question

Safari Biometrics disabled? [SOLVED]

  • September 12, 2022
  • 63 replies
  • 5151 views



https://1password.community/discussion/comment/662952/#Comment_662952

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Why does the latest update disable biometrics in Safari?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

63 replies

September 28, 2022

I agree that it’s how it was handled and NOT communicated as much as the feature being gone.

Jack.P_1P Not only is the biometrics gone but I have to retry my password for the extension pretty much every time I go back to Safari. Even with it setting to every 1 or 2 weeks. I’ll give these to my next 1Password renewal. If not fixed I’m taking my money elsewhere.

September 28, 2022

I had to switch to Keeper because of this. Hopefully they will get it figured out at some point. Unfortunately they lose this customer because of it.

October 16, 2022

+1 for the frustration here; this makes the Safari extension extremely inconvenient to use now; it's easier to just manually open the 1P app and use Face ID (then manually copy credentials back to Safari) than to type my long master password -- especially if I happen to be in public.

The explanation that a change in WebAuthn implementation is incompatible with 1P's security model is sensible if true, and I'm supportive of AB/1P prioritizing security over usability here if so. However I'd be really curious for more technical detail on what changed and what assumptions 1P was making about WebAuthn that were broken. This would give an idea whether this is likely to be fixable in a 1P update or whether it will depend on Apple's willingness to change their WebAuthn implementation (which is far more uncertain and might mean no fix until iOS 17+...). It would also give greater confidence that the reasoning is legitimate & in our best interest as users, and thus probably alleviate some of the frustration expressed in this thread.

I also wonder if there are other ways that 1P could work around this, e.g. can the Safari extension launch the app, have the app do the Touch/Face ID authentication, then send a token back to the Safari Extension? That would be similar to how some mobile apps handle cross-app OAuth flows, and it appears there is an API for secure messaging between the native app and its associated extension: https://developer.apple.com/documentation/safariservices/safari_web_extensions/messaging_between_the_app_and_javascript_in_a_safari_web_extension?language=objc

Thanks in advance for any additional transparency that can be provided.

October 17, 2022

I have set and reset FaceID and it works to unlock my phone. 1Password is not listed in the list of apps using FaceID in the iPhone Security settings, even after deleting 1Password app and re-installing. I have tried shutting FaceID off and back on both in 1Password and iPhone settings. Any idea how to get it working again?


1Password Version: 8.9.6
Extension Version: Not Provided
OS Version: 16.0.2 (20A380)
Browser:_ iOS Safari
Referrer: forum-search:https://1password.community/search?Search=iOS%20safari%20extension%20troubleshooting

October 17, 2022

Same on my iPad Pro which is on the 16.1 beta. FaceID works in the 1Password app fine, but the Safari extension no longer offers FaceID, it just asks for the passphrase.

1Password Employee
October 19, 2022

iOS 16.1 will have new APIs available that should enable Safari Web Extensions (including ours) to work with the native biometric functions, rather than having to rely on WebAuthn. We're actively working to make the changes necessary on our end, but it won't be possible without iOS 16.1.

Ben

October 19, 2022

The auto filling is also asking me to type my password! It is not an exclusive issue or whatever they call security bla bla bla of safari extension.

October 19, 2022

@1P_Ben thank you for the good news ⭐ Looking forward to 16.1 and your update. Good luck to the team ❤️

October 19, 2022

@1P_Ben excellent news, thank you for the update.

October 21, 2022