Skip to main content
September 12, 2022
Question

Safari Biometrics disabled? [SOLVED]

  • September 12, 2022
  • 63 replies
  • 5151 views



https://1password.community/discussion/comment/662952/#Comment_662952

.

Why does the latest update disable biometrics in Safari?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ Not Provided

63 replies

October 25, 2022

My iPad mini 5 with iPadOS 16.1 still requires me to type master password when I tap 1Password icon in the Safari's address bar. and so I understand the biometrics function is back with iOS 16.1, but not with iPadOS 16.1.
If I am correct, when it will come back to iPadOS ?
If I am wrong, which settings I should check ?

1Password Employee
October 25, 2022

It is a work in progress for all devices. 🙏🏻

Ben

October 26, 2022

@1P_Ben Thank you for your reply.
I thought iOS and iPadOS would be taken care of as a set, which is not the case this time.
I look forward to the turn of iPadOS to come around soon.

November 1, 2022

1Password v.8.9.7 & iPadOS 16.1 has solved the Safari biometrics issue. Thank you !!

1P_Dave
1Password Employee
November 1, 2022



1Password Approved Answer

.

Hello folks,

1Password for iOS/iPadOS 8.9.7 was just released and brings back biometric unlock to 1Password for Safari:

You can now use Face ID and Touch ID to unlock 1Password in Safari after updating to iOS 16.1 or later. #17988

I recommend that you update using the App Store. You can find our guide on how to update here: How to keep 1Password up to date

You'll also need to update to iOS / iPadOS 16.1 or later: Update your iPhone or iPad - Apple Support (CA)

I'd like to thank everyone for their patience and understanding while the team worked to resolve this issue. 🙂

-Dave

November 1, 2022

Will 1Password 7 receive this update, or does this mean we are forced to update to 1Password 8 to get this functionality back? It doesn't look like 7 even has a page in the App Store anymore, though idk if it can still receive background updates.

1P_Dave
1Password Employee
November 1, 2022

@mattb02

We also released version 7.10.0 of 1Password 7 for iOS today with a fix to enable Face ID / Touch ID unlock in 1Password for Safari. Follow these steps to update:

  1. Open the App Store.
  2. Tap on your profile icon in the upper right corner and then tap Purchased.
  3. Tap My Purchases.
  4. Tap on "1Password - Password Manager" in the list.
  5. Tap Update.

You'll also need to update to iOS 16.1 if you haven't already: Update your iPhone or iPad - Apple Support (CA)

I hope that helps! 🙂

-Dave

November 1, 2022

@1P_Dave thanks for those steps & very fast reply! Can verify this feature works again for me now.

1P_Dave
1Password Employee
November 1, 2022

@mattb02

I'm happy that everything is working again for you. 🙂

-Dave

November 2, 2022

For me 1Password iOS/iPadOS 8.9.7 brought back Safari biometrics on iPad but not iPhone. Both iPad and iPhone are running their respective 16.1 OS’s. Tried rebooting iPhone, turning Face ID on/off, etc., but still no go.