Safari, Chrome etc. Extension 2.14.0 Broken - Edited title.

I'm getting the same issue except I had just chalked it up to being on the beta extension (I wanted passkey support)... 🤔

1Password version — 8.10.9 (81009046)
Extension version — 2.14.2 (21400201)
macOS — 13.5
Browser — Safari 16.6 (18615.3.12.11.2)

@ifarlow @VirtualWolf

Can you try the following?

Open Safari > Settings > Extensions and disable 1Password for Safari (remove the checkmark) wait a moment and then enable the selection (place a checkmark).

Interesting, so the extension is loading now, but it doesn't give me any option to unlock except putting my password in (I'm on a MacBook Pro with Touch ID and the app itself lets me use Touch ID, as did the extension until some point recently), and the "Integrate with 1Password app" option within the extension > Settings still says it's having problems connecting.

...and I just locked the extension (right-clicked on the icon in the toolbar and chose Lock) and now it's blowing up with the "Oops" message again except this time disabling and enabling the extension didn't do anything.

On a lark, I locked the main 1Password app, disabled the extension in Safari and waited a bit before reopening it, and NOW unlocking but with only the option for the password again.

aliensguy.jpg

Now the browser extension doesn't unlock the 1Password application in the macOS Menu Bar like it used to. As a result, I am not given the opportunity to use Touch ID with 1Password.

I then unlocked the 1Password app, and now the browser extension stopped working again and only presents the "Oops, something went wrong while loading" error.

Hang in there for a few folks. I'm talking with the team.

@ifarlow @VirtualWolf

Let's get you into a support email. Can you collect some logs for us so we can take a look at what is causing the trouble? Here's how:

The extension console log: https://support.1password.com/cs/extension-console-log/
A diagnostics report: https://support.1password.com/diagnostics/

• If this is site specific please let us know on which site this occurs. If it's not specific please notate that.

Send the email to us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

I have been using 1Password for several years and it has been working great. Today, when I go to a website on Chrome, 1Password no longer auto-fills the password fields, rather I have to open the 1Password app and manually copy and paste usernames and passwords. Why?

Also, if I click on the 1Password extension icon in Chrome, I get the message: *Oops, something went wrong while loading. * I can't find anything about this in the 1Password support articles; what do I do now? Thanks.

1Password Version: 8.10.9
Extension Version: 2.14.0
OS Version: Windows 11
Browser: Chrome

Same thing started happening to me today. It was working as recently as yesterday.

1Password Version: 8.10.9
Extension Version: 2.14.0
OS Version: Windows 10
Browser: Chrome Version 116.0.5845.97

I'm having the same problem. I have the same versions in use as OP but with (the latest version of) Chrome instead of Safari.

The problem started after a system reboot, so I'm guessing the latest version of 1Password and/or the browser extension became active.