Safari, Chrome etc. Extension 2.14.0 Broken - Edited title.

Hello, recently I have been having occasional web sites (Celebrity, RCCL) where the 1Password browser fill functionality would not work. However as of today it apparently will not work for any web site. I have tried steps that I saw elsewhere to quit both 1Password and Safari, and it still does not work. I appreciate any assistance, thank you!

1Password Version: 1Password for Mac 8.10.9
Extension Version: 2.14.0
OS Version: Mac Ventura 13.0.1
Browser: Safari v16.1

@deegirl825

I've merged your topic. Please see this posting.

https://1password.community/discussion/comment/693690/#Comment_693690

@deegirl825

Sorry for the additional tag. I see you are using macOS 13.01. I would highly encourage you to update all things Apple if you have not done so. 13.5.1 is available.

 Apple Support - Keep your Mac up to date, - Update your iPhone, iPad, or iPod touch, - Update your Apple Watch

Thank you! I did the update and followed what seems to be workaround instructions to not integrate with the app and browser extension is working for some (not all) sites. Progress I guess!

Sigh...none of the options above have worked for me with Safari. I've tried disabling and also reinstalling...no joy 😥

I was able to get the extension to work once upon reboot, but it was no longer connected to the menubar item in that an unlock with the extension left the menubar 1P locked.

In addition, once Safari was closed and relaunched, the "Oops..." error reasserted itself and nothing worked :-/

Since ag_tommy confirmed that the "1Password for Safari.app" 2.14 is broken, I simply went into MAC OS Time Machine and restored 2.13, restarted Safari, and now all is well again.

Assuming there is no issue using 2.13 until a fix is available?

Easy workaround...

Thanks @cschombu for the TimeMachine suggestion! Since this issue doesn't seem to have a quick fix, I also went to retrieve 2.13 from TimeMachine history, unpacked it, locked out the updates URL, deleted the installed 2.14, and "loaded unpacked" 2.13. Now it works again. I'm surprised @1Password hasn't rolled 2.14 update back, but maybe this problem only plagues a subset of the users for some reason.

The 2.14 problem was also exhibiting a strange behavior where it would work fine when I started work in the morning (my MacBook wasn't off, just screen off, sleeping), but then an hour or two later the error would return. Perhaps some buffer filled? Or perhaps some other program/extension/usage pattern interacted with it so that it would lock up again. Perhaps this is why the bug got past testing/QA, maybe it wasn't immediately visible when the release tests were being executed.

I'm having the same issue as today (8/21). 1Password for Safari started acting weird a few days ago, didn't think anything of it. Today I started getting the Oops message, after I restarted may 2019 MacBook Pro. Turning off the shared lock state seems to be the fix for me.

If your Safari shows no passwords because of this problem check out the linked forum post below. The 1Password folks sent me details on how to fix it.

https://1password.community/discussion/141845/unable-to-fill-into-safari-after-updating-to-macos-ventura#latest