Skip to main content
January 3, 2024
Question

Safari Extension Not Showing Custom Icons

  • January 3, 2024
  • 15 replies
  • 757 views

https://1password.community/discussion/comment/721715/#Comment_721715

I have a custom icon for some logins. While the Safari extension (iOS and macOS) shows regular 1Password-provided rich website icons, it simply shows the monogram icon if the item icon is a custom one set by me. See example attached below. I should also note that the Chrome and Firefox extensions do not have this issue, and the custom icon displays as expected in all the 1Password apps except the Apple Watch app (which could also be considered an oversight but is less important to me).


1Password Version: 1Password for iOS 8.10.24
Extension Version: 1Password browser extension version 2.18.2
OS Version: iOS 17.2.1
Browser: Safari 17.2

15 replies

1P_Dave
1Password Employee
September 10, 2024

@michaelmcdonald

Thank you for that information! I've reproduced the issue on those websites and added this information to the internal work item that we have open for the bug with our development team. I'm sorry for the continued inconvenience.

-Dave

ref: dev/core/core#26836

November 6, 2024

Coming up on almost two more months having passed. Any updates by chance @1P_Dave?

1P_Dave
1Password Employee
November 6, 2024

@michaelmcdonald

Thanks for the ping! The team is actively working on a fix for the issue and hopefully that fix will made available for testing in the beta version of 1Password for Safari soon. 🙂

-Dave

November 29, 2024

Looks like this is finally fixed. Thank you.

1P_Dave
1Password Employee
November 29, 2024

Former Member, @accordionmelody, @michaelmcdonald

Thank you for your patience. Our developers have released a fix for an issue where you couldn’t see custom icons in the inline menu. Please update to version 8.10.54:

If you still see the issue in after updating to the latest version and restarting Safari then let me know. 🙂

-Dave

P.S. @jsinglestein Thank you for confirming that the update has fixed the issue for you!